Warehouse/Operations Coordinator or Customer Service Lead

BRITTANY MCELFRESH

*****.*******@*****.*** 702-***-**** 236 Macfarland ave Indian

springs nv American

SUMMARY

Versatile professional with experience in diverse roles including Representative, Cashier, Truck Dispatcher, and Caregiver. Demonstrates strong leadership and excellent communication skills, effectively collaborating within teams to achieve organizational goals. Proficient in various computer applications, ensuring efficiency and accuracy in task execution. Committed to providing outstanding service and support, with a proven ability to adapt to different work environments and challenges. Seeking to leverage skills and experience in a dynamic professional setting. OBJECTIVE

Dedicated and detail-oriented cashier with strong customer service skills, seeking to leverage experience in a retail environment while pursuing professional growth. Aiming to transition into a management role, committed to developing leadership abilities and contributing to team success through training and collaboration.

PROFESSIONAL EXPERIENCE

Representative 03/2025 - present

Community Bridge. Remotely las vegas.

I helped people apply for free phone service and I give free covid test Cashier 4/2024 - 06/2025

Terribles . Mt Monticello & Centennial las vegas nv. Managed transactions efficiently by processing customer payments, handling cash, and providing accurate change. Assisted customers with product inquiries and promoted store loyalty programs. Maintained a clean and organized checkout area while ensuring a positive shopping experience and adhering to security and cash handling protocols. Truck dispatcher 02/2016 - 04/2023

Bonner transport . Haddock Ga. Remotly.

Coordinated and scheduled truck routes to optimize delivery efficiency. Communicated with drivers to provide updates and resolve issues. Monitored shipment progress and ensured compliance with safety regulations. Maintained accurate records of dispatch activities and collaborated with logistics teams to enhance operational workflows. Caregiver Jan 2010 - October 2016

Helping hands . west Virginia .

Provided compassionate care to individuals, assisting with daily living activities such as bathing, grooming, meal preparation, and medication management. Developed personalized care plans, monitored health status, and fostered a supportive environment to enhance the well-being and comfort of clients. Maintained clear communication with families and healthcare professionals. EDUCATION

General August 2004 - present

Parkersburg south high school. West Virginia .

Completed the General course, gaining a comprehensive understanding of foundational concepts across various disciplines. Engaged in collaborative projects, critical thinking exercises, and problem-solving activities, which enhanced analytical skills and the ability to apply theoretical knowledge in practical scenarios.

SKILLS

LANGUAGES

REFERENCES

JOSE RIVERA, Roommate

Construction, Las vegas *****************@*****.*** 413-***-**** RENEA, Former co worker

Manager, Las vegas nv 702-***-****

AARON HERNANDEZ, Former Co worker

Ampm, Las vegas nv 725-***-****

BARBARA BARKER, Former boss

Mccappy's Donuts, Parkersburg West Virginia ***********@*****.*** 681-***-**** Computer literate

Leadership

Communication

Team work

English

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