Store Operations Leader with Management Experience
Resume:
Charlotte Relliford
Southaven, MS 38671
OBJECTIVE: To obtain a management position that provides room for growth PROFESSIONAL EXPERIENCE:
DeSoto County Schools Hernando, Mississippi
Cafeteria Worker August 2024 – Present
Assist in preparing and cooking a variety of foods
Serve food to students and staff in a friendly and efficient manner, ensuring proper portions and nutritional requirements are met
Assist with receiving and storing food, supplies, and equipment
Adhere to all food preparation, safety standards, and sanitation practices YMCA of Memphis, Tennessee Memphis, Tennessee
Director/Group Leader August 2024 - Present
Provide constant supervision of children, maintaining a safe and supportive environment
Plan and lead a variety of activities, including homework help, recreational games, and arts and crafts
Follow safety procedures and risk management policies, ensuring the well-being of children and staff
Communicate effectively with the Site Director, parents, and other staff
Assist in setting up and maintaining the program space
Maintain appropriate behavioral limits and use positive disciplinary techniques when necessary
Attend staff meetings and in-service training as required Dollar General Walls, Mississippi
General Manager Dec 2020 – August 2024
Managed the daily operations, including the selection, development, and performance management of employees
Oversaw the inventory and ordering of food and supplies
Enhanced profits
Ensured positive guest service in all areas
Hired, oversaw orientation, and terminated employees, if needed
Managed and supervised staff of twelve employees Kenkal Management/McDonald’s Memphis, Tennessee
General Manager Feb 2008 – Dec 2020
Managed the daily operations, including the selection, development, and performance management of employees
Oversaw the inventory and ordering of food and supplies
Enhanced profits
Ensured positive guest service in all areas
Hired, oversaw orientation, and terminated employees, if needed
Managed and supervised staff of 70-80 employees
Retzer Resources/McDonald’s Marks, Mississippi
General Manager Aug 2005 – Dec 2007
Managed the daily operations, including the selection, development, and performance management of employees
Oversaw the inventory and ordering of food and supplies
Enhanced profits
Ensured positive guest service in all areas
Hired, oversaw orientation, and terminated employees, if needed
Managed and supervised staff of 20-30 employees
Dollar General Olive Branch, Mississippi
Third Key Manager Jun 2004 – Jul 2005
Oversaw retail operations
Executed cashier responsibilities
Ensured customer satisfaction
Responsible for inventory of the merchandise
Opened and closed the store
Technicolor Memphis, Tennessee
Supervisor Apr 2002 – May 2004
Supervised department of six lines with fifty to sixty employees
Maintained inventory and supplies by receiving, storing, and delivering items
Trained and coached employees
Communicated job expectations
EDUCATION:
Food Safety Certification Murfreesboro, Tennessee
Restaurant Mar 2008
Hamburger University Chicago, Illinois
Management Certificate Mar 2006
CERTIFICATIONS:
Bureau of Child Care Licensure
Directors Orientation
Child Care Regulations, Part 1
Cardiopulmonary Resuscitation (CPR) Certification
Food Safety Certification
Leadership Award
Class Participant Award
Basic Floor Training Certificate
Management Certificate
SKILLS:
Leadership, conflict resolution, critical thinking, decision making, excellent communication skills, adaptability
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