Operations & Project Support Professional

BRITTANY BROOMELL

** ******* ****, *********, ** 17516 · 717-***-****

*********.**@*****.***

Leadership experience in various fields. Self-motivated professional who takes pride in ensuring operations run smoothly. Enjoys working in a busy atmosphere.

EXPERIENCE

MARCH 2025 – CURRENT

PROJECT COORDINATOR, SIMERAL CONSTRUCTION COMPANY

• Coordinated communication between project managers, subcontractors, vendors, and clients to ensure smooth, timely execution.

• Managed extensive documentation including contracts, specifications, correspondence, and compliance materials, ensuring accuracy and timely submission.

• Gathered, analyzed, and tracked project data to monitor progress, identify risks, and support decision-making.

• Supported clients and teams through clear communication, organized follow-through, and proactive problem-solving.

• Performed needs assessments, researched appropriate solutions, and coordinated resources to resolve issues.

• Maintained organized digital and physical records in alignment with confidentiality and policy standards.

• Conducted field visits as needed for site assessments and reporting. FEBRUARY 2024 – MARCH 2025

CERTIFIED MEDICAL ASSISTANT, PENN STATE HEALTH LIME SPRING

• Managed patient flow and conducted initial intake interviews, gathering medical history, concerns, and goals to support timely, coordinated care.

• Maintained accurate, detailed, and confidential patient records in full compliance with HIPAA and regulatory requirements—ensuring proper documentation for care teams and external reporting.

• Collaborated closely with providers during procedures, exams, and minor surgeries, strengthening ability to support multidisciplinary teams and ensure seamless care delivery.

• Performed Point-of-Care testing (flu, strep, urine, hearing, etc.) and communicated results in a clear, patient-centered manner.

• Drew blood, processed lab specimens, and completed basic laboratory testing, ensuring accuracy, proper documentation, and adherence to safety protocols.

• Provided clinical guidance to patients via phone and electronic communication, helping individuals understand care instructions, follow-up needs, and available resources.

• Processed medication refill requests, coordinated with pharmacies, and relayed clinical information— supporting continuity of care and assisting patients in accessing essential services.

• Assisted patients in navigating questions, next steps, and referrals, demonstrating strong problem- solving skills, cultural sensitivity, and compassion for diverse populations. JULY 2020 – OCTOBER 2023

COMMERCIAL PROJECT COORDINATOR, WEAVER COMPANIES, INC

• Supported Project Managers in coordinating complex projects, managing multiple priorities, and ensuring timely completion – strengthening skills in caseload management and follow-through.

• Prepared, organized, and maintained large volumes of documentation including contracts, permits, compliance forms, purchase orders, and change orders.

• Communicated regularly with subcontractors, suppliers, clients, and internal teams, building strong relationships and ensuring all parties remained informed and aligned.

• Tracked and monitored subcontractor and supplier credentials, prequalification requirements, and compliance documents, ensuring accuracy and regulatory adherence.

• Managed accounts payable/receivable for the department, demonstrating attention to detail, accuracy, and reliability.

• Coordinated scheduling needs and gathered required information from multiple contributors, ensuring smooth workflow and efficient issue resolution.

• Demonstrated professionalism in all communication, both in person and via phone. JULY 2019 – MARCH 2020

CERTIFIED MEDICAL ASSISTANT, PENN MEDICINE LANCASTER GENERAL HEALTH

• Conducted patient intake interviews, gathering health histories, concerns, symptoms, and goals to support comprehensive assessments and coordinated care planning.

• Obtained and documented vital signs and clinical information with a high level of accuracy, ensuring complete and timely patient records in compliance with HIPAA and organizational standards.

• Educated patients on procedures, tests, and next steps, promoting understanding, informed decision- making, and person-centered care.

• Assisted providers during various procedures, minor surgeries, and exams, collaborating within a multidisciplinary care team to deliver seamless patient services.

• Performed Point-of-Care testing (flu, strep, urine, hearing, etc.) and communicated results clearly, helping patients access appropriate follow-up resources.

• Provided clinical guidance via phone and electronic communication, helping patients navigate care needs, referrals, instructions, and available support services.

• Drew blood, processed lab specimens, and completed basic laboratory testing, ensuring accuracy, proper documentation, and adherence to safety protocols.

• Managed front-office responsibilities including check-in/check-out, scheduling, and responding to inquiries—strengthening communication, organization, and customer-service skills.

• Acted as the practice’s Safety Net Champion, ensuring that all safety events were accurately reported to hospital leadership and other required entities, reinforcing regulatory compliance and quality assurance.

MARCH 2018 – SEPTEMBER 2019

AEROMEDICAL COMMUNICATION SPECIALIST, LIFE LION EMS

• Coordinated safe and timely air and ground patient transports, ensuring all clinical, logistical, and communication needs were aligned between sending and receiving facilities.

• Acted as the central communication hub among dispatch teams, EMS crews, flight crews, and hospital staff, facilitating real-time updates and smooth care transitions.

• Monitored ambulance and helicopter movement, assessing changing conditions and adjusting plans quickly to support patient safety and continuity of care.

• Maintained accurate documentation of transport details, communication logs, and status updates, adhering to strict regulatory, safety, and confidentiality standards.

• Utilized critical-thinking skills in high-pressure situations to resolve issues, coordinate resources, and support efficient patient movement across the care continuum. OCTOBER 2017 – JUNE 2018

TELECOMMUNICATIONS-EMERGENCY DISPATCHER, COUNTY OF LANCASTER

• Answer and prioritize emergency and non-emergency calls for service while simultaneously entering information into a computer aided dispatching system.

• Dispatch police, fire, and medical units as appropriate via radio transmissions.

• Field requests from police, fire and medical units and multiple agencies.

• Serve as a liaison between many different agencies, departments, and the public to provide exceptional customer service.

MAY 2010 – APRIL 2017

HEALTHCARE SPECIALIST (68W), UNITED STATES ARMY

EVACUATION SUPERVISOR, FORT BLISS, TEXAS

• Supervised an emergency evacuation team consisting of 12 personnel and 6 vehicles, ensuring coordinated, safe, and efficient movement of individuals in high-pressure environments.

• Oversaw and maintained over $389,000 in medical and operational equipment, ensuring readiness, proper documentation, and compliance with safety and regulatory standards.

• Provided emergency medical support and triage in field conditions, assessing needs, stabilizing patients, and coordinating transfer to higher levels of care—demonstrating strong assessment and crisis-response abilities.

• Led planning, communication, and execution of evacuation operations, collaborating with multidisciplinary teams to ensure seamless coordination and successful mission outcomes.

• Utilized rapid decision-making and problem-solving to support vulnerable individuals in urgent situations, maintaining a focus on safety, health, and continuity of care. HEALTHCARE SERGEANT-HUMAN RESOURCE SUPERVISOR, MIESAU, GERMANY

• Supervisor of Human Resource office; managing over 200 personnel and processing over 3,000 various requests. Report status updates to commanding officer and provide the units monthly stats.

• Medical Specialty Section supervisor in an 84-bed combat support hospital, supporting various missions throughout Europe and Africa. Deployed to Afghanistan in support of Operation Enduring Freedom.

HEALTHCARE SPECIALIST, FORT STEWART, GA

• Prepare patients to be seen by clinic provider.

• Administer medication and immunizations per Provider direction.

• Taught Combat Life Saver courses, certifying over 300 Soldiers.

• Administered immunizations to a Battalion of 1,200 individuals.

• Provided basic sick call and emergency trauma care. EDUCATION

MAY 2019

ASSOCIATE OF APPLIED SCIENCE IN MEDICAL ASSISTING, YTI CAREER INSTITUTE Maintained a 3.8 GPA; received numerous term academic honors. Nationally certified in EKG, Phlebotomy, and Medical Assisting.

SKILLS

• Person-Centered Planning

• Case management & service coordination support

• Client interviews, needs assessments & goal setting

• Strong interpersonal communication & relationship building

• Documentation, reporting & data tracking (Google Drive, Excel, internal systems)

• Compliance management, policy adherence &

confidentiality (HIPAA awareness)

• Coordinating medical, community, and social service resources

• Field-based work & independent time management

• Cultural competency & sensitivity

• Problem solving & conflict resolution

• Multi-disciplinary collaboration

CERTIFICATIONS

• CPR

• AAMA Medical Assistant

Contact this candidate