Sales Enablement & Training Leader

Marquis E. Solomon

Sales Training Program Manager Enablement & Development Expert

Marietta, Georgia 404-***-**** ***********@*****.*** LinkedIn Profile PROFESSIONAL SUMMARY

Results-driven Sales Professional with over a decade of experience creating, delivering, and improving high-impact sales programs for large sales and customer experience teams. CORE COMPETENCIES

Sales Training & Enablement • Program Development & Delivery • Onboarding & New Hire Training • Learning & Development Strategy • Virtual & In-Person Facilitation • Content Creation & Design • Stakeholder Collaboration • Coaching & Mentoring • LMS Management • Data-Driven Program Optimization • Performance Analysis • Sales Methodology Development • Cross-Functional Team Leadership • Employee Engagement • SaaS & Digital Training Expertise

PROFESSIONAL EXPERIENCE

Sr Project Manager PCCI Georgia (Hybrid) August 2025 – Present •Project Manager duties for a major environmental grant

Sr Sales Territory Sales Liaison Fiserv Georgia (Remote) Oct 2023 – January 2025 • collaborated with financial partners and clients in the B2B demographic to identify and analyze their business needs, providing strategic insights, and recommending tailored solutions to enhance operational efficiency and drive growth. Leveraged industry expertise and technological knowledge to support clients in navigating complex challenges and achieving their objectives within the financial services sector.

Sr Sales Training & Enablement Manager Meta Inc. / Kustomer Atlanta, GA (Remote) Nov 2021 – July 2023 • Designed and implemented an end-to-end overhaul of the onboarding process for over 200 sales and customer experience employees, achieving average Level 1 & 2 evaluation scores of 90%+, boosting new hire productivity and engagement.

• Led comprehensive enablement plans aligned with quarterly and annual goals, incorporating insights from sales trends and performance metrics to drive revenue growth and skill enhancement.

• Collaborated closely with executive leadership and cross-departmental teams to align training content with corporate objectives, supporting a unified approach to employee development and organizational goals. • Conducted detailed evaluations of training effectiveness and skill retention, applying findings to refine content, improve learner outcomes, and increase program ROI.

Senior Training Manager Fiserv / Clover Atlanta, GA (Hybrid) Nov 2020 – Nov 2021 • Created and launched a customized sales methodology tailored to the SaaS environment, enhancing sales effectiveness and enabling consistent application across teams.

• Applied digital engagement techniques to deliver high-impact virtual training, effectively adapting traditional sales skills for remote learning environments and maintaining engagement throughout sessions.

• Performed in-depth evaluations post-training, identifying skill gaps and adjusting program content to support continuous development, leading to measurable improvements in team performance.

• Directed the development of training materials, including e-learning modules and interactive content, designed to reinforce key sales concepts and adapt to evolving market demands. Senior Training Specialist First Data Atlanta, GA (Hybrid) Nov 2015 – Nov 2020

• Developed and executed multiple high-impact training events focused on sales skills and product expertise, achieving consistently high participant satisfaction scores and enhancing sales competency.

• Engaged with internal stakeholders to understand team needs, aligning training initiatives with strategic objectives and securing buy-in from executive leadership.

• Implemented feedback loops and conducted periodic assessments of training programs to drive continuous improvement, resulting in incremental increases in knowledge retention and application.

• Utilized various LMS platforms to manage course enrollment, track employee progress, and provide analytics that supported data-driven improvements to training programs. EDUCATION

Florida A&M University Macon State College

TECHNICAL SKILLS

Microsoft Office Suite • Google Workspace • Salesforce • Adobe Creative Suite • Apple Business Suite • Learning Management Systems (LMS) • Virtual Training Platforms • Social Media Platforms • Data Analytics Tools • Graphic Design

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