Operations Manager Regulated Environments, Data Entry Focus

ADEAN FORD

Fort Lee, NJ

347-***-**** *****.******@*****.***

OPERATIONS MANAGER – REGULATED & COMPLIANCE-DRIVEN ENVIRONMENTS

Regulatory Oversight SOP Enforcement Inventory & Controls Team Leadership Operations and compliance-focused professional with over five years of progressive experience managing personnel, inventory, and operational processes within regulated environments. Demonstrated ability to implement, monitor, and enforce standard operating procedures while maintaining audit-ready documentation and mitigating operational risk. Experienced in supervising cross-functional teams, ensuring regulatory adherence, and supporting stable, controlled operations aligned with organizational and state-level requirements. CORE SKILLS & AREAS OF EXPERTISE

● Regulatory Compliance & Policy Adherence

● Standard Operating Procedures (SOPs) Development & Enforcement

● Inventory Management, Reconciliation & Controls

● Audit Preparation, Documentation & Record Retention

● Risk Mitigation & Operational Controls

● Staff Recruitment, Training, Scheduling & Supervision

● Budget Monitoring, Cost Control & Forecasting

● Vendor Coordination & Procurement Oversight

● POS Systems, Reporting & Operational Analytics

● Confidential Customer and Client Interaction

PROFESSIONAL EXPERIENCE

GREENHAUS BOUTIQUE – Fort Lee, NJ

Operations Manager 2024–Present

● Direct and oversee all daily operational activities within a state-regulated retail environment, ensuring full compliance with applicable laws, internal policies, and operational standards.

● Implement and enforce standard operating procedures governing staff conduct, product handling, inventory management, and transactional accuracy.

● Manage end-to-end staff lifecycle, including recruitment, onboarding, scheduling, training, and performance oversight, with emphasis on procedural consistency and regulatory compliance.

● Maintain accurate inventory records using POS systems; oversee regular inventory reconciliation, discrepancy investigation, and corrective action implementation.

● Coordinate purchasing activities and vendor relationships, including order planning, inventory forecasting, and delivery verification to support uninterrupted operations.

● Establish and enforce internal controls related to product storage, handling, and point-of-sale processes to reduce risk and maintain accountability.

● Prepare operational summaries and internal reports to support management decision-making and audit readiness.

● Ensure consistent documentation practices across operations to support traceability, compliance verification, and regulatory review.

NEW CONCEPTS FOR LIVING – Rochelle Park, NJ

Supervisor, Community Residence 2023–Present

Direct Support Counselor 2022–2023

● Supervise and support a team of 10+ staff members delivering services within a highly regulated residential care environment.

● Implement, monitor, and reinforce compliance with state safety regulations, care standards, and documentation requirements.

● Review staff documentation to ensure accuracy, completeness, and adherence to regulatory and organizational guidelines.

● Manage inventory tracking and procurement processes for residential supplies and equipment, ensuring accurate records and controlled access.

● Assist in preparing operating budgets, monitor expenditures, and support financial accountability for residential operations.

● Develop and deliver staff training related to compliance standards, operational procedures, behavior protocols, and documentation practices.

● Serve as a point of contact for compliance-related inquiries and operational issues, supporting consistent application of policies across shifts. TRADER JOE’S – Westwood, NJ

Section Leader 2021–2022

Crew Member 2019–2021

● Led ordering, stocking, and quality control operations for a high-volume retail section, ensuring product availability and adherence to quality standards.

● Analyzed sales and inventory data to inform ordering decisions, minimize waste, and maintain appropriate stock levels.

● Supported daily store operations, including inventory organization, workflow coordination, and task prioritization.

● Assisted with onboarding and mentoring new team members to ensure consistency in operational execution and service standards.

VISIONS FEDERAL CREDIT UNION

– Westwood, NJ

Member Service Representative 2014–2017

● Performed daily financial transactions including deposits, withdrawals, transfers, and account maintenance in accordance with federal regulations, institutional policies, and internal control standards.

● Maintained strict accuracy in cash handling, balancing procedures, and transaction documentation to support audit readiness and financial integrity.

● Safeguarded confidential member information while adhering to privacy, security, and data protection requirements.

● Provided clear, compliant communication regarding financial products and account services, ensuring alignment with regulatory and organizational guidelines.

● Identified discrepancies, escalated potential risks, and followed established procedures to resolve issues in a controlled and documented manner.

● Supported branch operations through consistent adherence to procedures, contributing to operational stability and regulatory compliance. EDUCATION

Bachelor of Science in Professional Studies (Sociology & Psychology) Brigham Young University Idaho - (2017-2019)

CERTIFICATIONS

● Cardiopulmonary Resuscitation (CPR) – American Red Cross

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