Dedicated Remote-Ready Customer Service Professional
Resume:
Diana Quigg
Bryan, OH *****
********@*****.***
Summary: I learn very quickly.
I have 20+ years of Customer Service experience and I do my job to the best of my ability.
Authorized to work in the US for any employer
Work Experience:
McDonalds Crew Member
January 2024 -present
I work back line, fryers, fresh prep and front line when required.
Arby’s Crew Member
July 2023 - January 2024
I worked front line, back line, fresh prep and took orders from customers and made orders.
Office Manager
America’s Value Card - Battle Creek, MI
July 2006 to March 2007
I was responsible for greeting people coming into the office to pick up their savings cards. I did billing, AP, AR and made sure that deadlines were met.
Customer Service Representative
Waste Managment - Battle Creek, MI
April 2001 to July 2006
Garbage sales including Individual and Commercial sales. I had to set up accounts, take payments, set up delivery services based on client needs, dispatch dispatch drivers and take care of customer complaints and resolve them.
Data Entry Clerk
EPI Printers - Battle Creek, MI
November 1998 to May 2001
I had to enter all sorts of different documents and information on numerous types of sales reports and any other documents.
Paralegal
Struble &Struble - Battle Creek, MI March 1985 to July 1998
I met with clients and drew up any documents that the client needed. Let customers know when paperwork was ready and provided great customer service and support.
Education
Some college in Law
Kellogg Community College
March 1985 to August 2000
High school Diploma
Harper Creek High School June 1983
Other Skills
• Sales, Negotiation, Customer Service, Legal Drafting and Research, Adobe Acrobat, Proofreading, Transcription, Writing Skills, Case Management, Personal Assistant Experience, QuickBooks, Calendar Management,
Administrative Experience,
Microsoft Outlook, Event Planning and Analysis skills
Certifications and Licenses
Data Entry Certificate from Calhoun Area Vocational Center
September 1982 to June 1983
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