Versatile Case Manager and Youth Advocate
Resume:
Ronnika Sullivan
New Albany, IN *****
********@*****.***
Summary:
Versatile Case manager having experienced with Instructing students with both behavior and intellectual
disabilities also follow individualized plans designed by a behavior specialist to support student behavior
goals.
Proficient with Assisting teachers in managing disruptive behaviors and reinforcing positive behaviors and
Ability to recruit young people between the ages of 18-24 who have been incarcerated or in the court system
and follow-up with young adults at appointments and court and represent young adults at Court Assist with
helping youth.
• Hands on Handling Case Assignments, draft service plans, Review Case Progress and Determine Case Closure
and Help patients make informed decisions by acting as their advocate regarding their clinical status and
treatment options.
• Experienced with Taking the extra mile and interact with patients to keep track of their progress and to ensure
satisfaction and Record cases information, complete accurately all necessary forms and produce statistical
reports
• Expert in Promoting quality and cost-effective interventions and outcomes also Assess and address
motivational and psychosocial issues and adhere to professional standards as outlined by protocols, rules and
regulations.
• Hands on Investigating complaints of violations of law to reduce risks to children also Knowledge of the Texas
Child Care Licensing Act, Family Code, and other laws and regulations relating to children and their care.
Skills:
• Child Protective Services
• Program management
• Leadership
• Mentoring
• Google Docs
• Interviewing
• Customer service
• Child protective services
• Teaching
• Working with people with developmental disabilities
• Childcare
• Curriculum development
• ICD coding
• Special education
Education:
• Master of Science in Justice Administration from University of the Cumberland’s - Williamsburg, KY May 2017
• Bachelor of Science in Justice Administration from University of Louisville - Louisville, KY August 2013
Experience:
Jefferson County Public Schools, Louisville, KY (Onsite Contract). February 2023 – October, 2025
Behavior Instructor/ Teacher
Instruct students with both behavior and intellectual disabilities as well as Elementary School students in all
subject matters in each grade level.
Teach in accordance to their individual IEP Plans Offer extra help whenever needed
Follow individualized plans designed by a behavior specialist to support student behavior goals.
Assist teachers in managing disruptive behaviors and reinforcing positive behaviors.
CEO Works, Louisville, KY (Onsite Fulltime) Job Coach
August 2021 – July 2023• Screen and match program participants with employment opportunities, taking into consideration each
participant’s skills, work experience, interests, and goals and aspirations
• Customize participants’ resumes to fit identified opportunities
• Manage a caseload of participants, support and coach them around applying for jobs, navigating the hiring
process, and finding and securing right fit employment
KY Youth Career Center, Louisville, KY (Onsite Fulltime) October 2018 – June 2021
Youth Counsellor
• Offer apprenticeship and occupational training opportunities for disconnected young adults and assist clients in
identifying personal goals, developing leadership skills and planning career moves.
• Ability to recruit young people between the ages of 18-24 who have been incarcerated or in the court system.
• Ability to follow-up with young adults at appointments and court and represent young adults at Court Assist
with helping youth.
• Provide aid and guidance for clients who need social services or other assistance through one-on-one
conversation, documents, and research and then connect them with the appropriate agency, person, or service
best equipped to help.
• Meeting with clients to track their progress and adjust goals and plans if necessary.
• Recruit young adults into the program at the courthouse, attorney offices and in low-income neighborhoods
DFPS - Corpus Christi, TX (Onsite Contract) 2017 – 2018
Residential Childcare Licensing Inspector I
• Investigates complaints of violations of law to reduce risks to children.
• Studies and processes applications for licenses as required by law.
• Monitors licensed facilities to determine compliance.
• Trains, consults with facilities to upgrade services to children.
• Completes reports to document decisions on licensing actions. Selected Contributions:
• Knowledge of the Texas Child Care Licensing Act, Family Code, and other laws and regulations relating to
children and their care.
• Knowledge of administrative practices and the organizational structure in child care facilities.
• Ability to understand and follow objectives, philosophy, policies, and procedures of regulatory administration.
• Ability to assess the appropriateness of placement of children in child care facilities according to sound child
care principles.
BCFS - Corpus Christi, TX (Onsite Contract) 2015 – 2017
Preparation for Adult Living (PAL) Training Facilitator III
• Utilize instructional design methodologies and established learning theories to create and facilitate training
courses for Preparation for Adult Living (PAL) program for young adults aging out of the foster care system.
• Track and maintain course metrics including participant lists and course outcomes. Selected Contributions:
• Design and distribute marketing and training materials for all PAL courses.
• Implement regular changes to program modules and curriculum based on feedback from participants.
• Manage program budget and ensure that receipts and expense reports are maintained properly for accurate
and on-time bookkeeping.
• Collaborate with local community, agencies and leaders to gather additional resources to enhance life skills
training.
• Serve as organizational representative at conferences and professional gathering to present overview, goals, and
achievements of PAL program.
• Planned curriculum for classes taught and managed programs offered to the students. Use of a computer and
PowerPoint and Microsoft Office Suite products.
Jefferson County Public School, Jefferson, Kentucky, US (Onsite Contract) 2014 – 2015
Exceptional Childhood Education Instructional Assistant
• Assisted teachers in designing educational plans with emphasis on early childhood learning theories and
techniques. Maintained clean and safe environment for students.
• Demonstrated positive behavioral support and positive reinforcement while interacting with students.
• Selected Contributions:
• Partnered with lead teacher to create developmental and learning plans for each child based on perceived
areas of strength and areas of need.
• Supported 3 students in reaching their standard math and reading levels through the development of grade-
appropriate summer school curriculums.
Contact this candidate