Nichelle Monroe
310-***-**** ************@*****.*** Alhambra, California
SUMMARY
Executive Assistant with 16 years of experience, adept at coordinating complex travel arrangements, managing executive calendars, and providing high-level administrative support. Proven success in budget analysis, expense reporting, and maintaining databases. Excels in Microsoft Office applications, Adobe Suite, and project management tools. Eagerly seeking to leverage these skills, experiences, and accomplishments in a new Executive Assistant role. WORK EXPERIENCE
Santa Monica College Santa Monica, CA
Administrative Clerk Jan 2008 - Present
● Performed comprehensive budget analysis to identify cost-saving opportunities and streamline financial processes.
● Conducted in-depth information analysis to improve data accuracy and enhance decision- making processes.
● Designed and maintained complex spreadsheets with advanced functions, improving data accuracy and analysis efficiency.
● Expense reports, Invoicing, Requisition requests (Microsoft Excel and AdobeSign)
● Managed and executed invoicing processes with Microsoft Excel, maintaining 99% accuracy in financial documentation.
● Delivered impactful presentations using Microsoft PowerPoint to effectively communicate complex financial data and strategic insights.
● Conducted extensive information research to support strategic decision-making and business development initiatives.
● Maintained and optimized databases to ensure accurate and timely access to critical financial information and reports.
● Managed timekeeping processes, ensuring accurate and timely recording of work hours and project timelines.
● Light accounting
● Produced professional correspondence and documentation using Microsoft Word to support financial communications and reporting.
● Coordinated meetings, travel arrangements, and transportation for executives, ensuring seamless logistics and scheduling.
● Delivered exceptional customer service to address financial inquiries and provide support to internal and external stakeholders.
● Resolved complex financial issues for stakeholders, resulting in an 80% reduction in overdue accounts and improved cash flow.
● Currently supporting multi-level executives. Duties include but are not limited to: Preparing and maintaining records of requisitions with invoices, budget analysis, and inventory using Microsoft Excel. Creating and maintaining computer-based tracking information for reports, records, and lists with Microsoft Access. Initiating orders and placing service calls/work orders with Adobe Suite. Supervising student workers.
Elite Placement Group Los Angeles, CA
Executive Assistant-Freelance (Contract) Jan 2006 - Jan 2008
● Researched and ensured entertainment union compliance for HBO's legal department, resulting in streamlined processes and cost savings.
EDUCATION
Santa Monica College Santa Monica, CA
AA, Liberal Arts, Humanities
Los Angeles Recording School Los Angeles, CA
CERTIFICATIONS
Certified Salesforce Associate - Salesforce Trailhead Certified by: Salesforce
Certified Audio Engineer
Certified by: Los Angeles Recording School
SKILLS
• Zoom • Customer Relationship
Management (CRM)
• TravelPerk
• Microsoft Teams • Correspondence Management • Travel Arrangements
• Adobe Acrobat Pro • Project Management Tools
(Asana, Trello, Monday.com)
• Event Planning
• Data Analysis • Calendar Management • Salesforce CRM
• Meeting Coordination • Adobe Sign • Typing Speed: 72 WPM
• Expense Management • Google Workspace