Patient Care Coordinator Lead resume title

PALMETTO, US, ***** * ***************@*****.*** *

+1-941-***-****

JAZLYN VASQUEZ

Patient Care Coordinator Lead

PROFESSIONAL SUMMARY

Patient Care Coordinator Lead with 4 years of experience in healthcare settings, adept in medical scheduling and insurance

verification. Demonstrates strong organizational and communication skills, ensuring a welcoming environment for patients

while efficiently managing office operations. Committed to delivering exceptional patient care and improving operational

processes using advanced proficiency in Athenahealth and excellent customer service abilities.

EMPLOYMENT HISTORY

PATIENT CARE COORDINATOR LEAD Mar 2024 - Dec 2024

Bradenton East Integrative Medicine Bradenton, FL

¢ Coordinate patient check-ins and scheduling for six providers, ensuring seamless operations.

¢ Verify insurance details and manage office inventory, enhancing efficiency and patient satisfaction.

Maintain a welcoming environment by greeting patients warmly, fostering a positive experience.

¢ Utilize 3+ years of EHR Athena Health expertise to streamline administrative processes.

¢ Streamlined patient scheduling for six providers, significantly reducing wait times and enhancing patient satisfaction.

PATIENT SERVICE REPRESENTATIVE Jul 2022 - Jul 2023

MCR Health Bradenton, FL

¢ Facilitated patient check-ins and check-outs, enhancing clinic flow and patient satisfaction.

¢ Scheduled appointments and referrals, improving coordination and patient care efficiency.

¢ Verified insurance details, ensuring accurate billing and reducing claim rejections.

Maintained a welcoming environment, contributing to positive patient experiences.

ASSISTANT MANAGER Oct 2018 - Feb 2022

Fish 4 fun Bradenton, FL

# Managed staff schedules, improving efficiency and coverage

¢ Handled store opening and closing, ensuring smooth operations

¢ Executed bank deposits and money orders, supporting district management

¢ Delivered prompt customer service, enhancing satisfaction

¢ Kept store environment clean and organized, promoting calmness

EDUCATION

MAY 2022 - AUG 2023

Arizona College of Nursing-Tampa

SKILLS

Supervising, POS, Microsoft Outlook, Medical Scheduling, Communication, Organization, Management, Inventory Control,

Customer Service, Patient Care, Computer Skills, Sales, Phone Etiquette, Insurance Verification, Merchandising,

Athenahealth, EMR Systems, Cash Handling, Medical Records.

LANGUAGES

English (Native), Spanish (Proficient).

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