Versatile Administrative Specialist with Notary Experience

Kimberly A. Scott

Conway, SC ***** 301-***-**** **********@*****.***

SUMMARY

Dedicated professional with a diverse background in Customer Service, Medical Administration, and high-level Administrative support. Proven track record of managing high-pressure environments, maintaining strict record-keeping accuracy, and using digital collaboration tools like Microsoft 365 and Google Workspace. CORE SKILLS

● Remote Work Tools: Microsoft 365 (Teams), Google Workspace (Drive, Docs, Sheets)

● Administrative Excellence: Data Entry, Accurate Record Keeping, Payroll, Certified Notary, Appointment Scheduling.

● Logistics & Procurement: Inventory Management, Vendor Relations, Shipping/Logistics Processes, Ordering & Supplies.

● Communication: Relationship Building (In-person, Phone, Mail), Conflict Resolution PROFESSIONAL EXPERIENCE

American Legion Post 19 Secretary, Event Organizer & Notary January 2007 – April 2021

● Event Coordination: Served as the primary event organizer for annual community initiatives, including the coordination of Easter egg hunts and Easter basket giveaways for local children.

● Fundraising & Relationship Building: Cultivated and maintained productive professional relationships with local businesses to seek and collect donations; maintained meticulous records of all contributions.

● Multichannel Communication: Retained high productivity while managing communications via in-person interactions, phone, and traditional mail to ensure organizational goals were met.

● Certified Notary Public: Performed accurate record-keeping and timely verification of legal documents upon request, ensuring 100% compliance with state standards.

● Procurement & Inventory: Managed the ordering of office and cleaning supplies, as well as alcohol inventory.

● Financial Compliance: Responsible for strict record-keeping of lottery winnings and payouts, demonstrating high attention to detail and integrity in financial data entry.

● General Support: Assisted customers in person and via phone with a consistent focus on service excellence and office organization.

Cleaning B’s Remote Customer Service Representative June 2021 – December 2025

● Remote Operations: Coordinated appointment scheduling and administrative tasks in a fully remote environment.

● Client Support: Managed customer inquiries and provided technical support via phone and chat.

● Data Management: Handled data entry for payroll and maintained detailed company records with high accuracy.

● Problem-Solving: Resolved customer complaints efficiently while maintaining a professional and empathetic demeanor.

K+A Medical Personal Care Assistant August 2009 – October 2012

● Compliance: Maintained strict confidentiality in compliance with HIPAA standards.

● Assisted: with cooking, cleaning, and personal hygiene needs. EDUCATION

● Medical Lab Tech & Phlebotomy Certification (1988), Boone Vocational & Technical School

● High School Diploma (1986), Chapmanville High School TECHNICAL PROFICIENCY

● Google Workspace: Drive, Docs, Sheets.

● Microsoft Office Suite: Teams, Excel, Word.

● Typing Speed: 50 WPM.

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