Remote Customer Service Specialist with 20+ Years Experience

Lynn Eldon Hunter Jr

Springtown, TX ***** (Remote)

940-***-**** • ️ ***********@*******.***

LinkedIn: www.linkedin.com/in/lynn-hunter-jr-653373336

REMOTE CUSTOMER SERVICE SPECIALIST

Reliable customer service professional with extensive experience handling high-volume requests, resolving issues independently, and maintaining accurate digital records. Strong communicator with proven success supporting customers through clear written and verbal communication, documentation, and follow-through. Seeking a fully remote customer service role where consistency, accountability, and customer satisfaction are critical.

REMOTE-READY SKILLS

Remote Customer Support (Phone, Email, Chat)

Clear Written & Verbal Communication

Issue Resolution & Escalation Handling

Data Entry, Documentation & Accuracy

CRM & Database Maintenance

Time Management & Self-Direction

Multitasking in High-Volume Environments

Professional Customer Interaction

PROFESSIONAL EXPERIENCE

Game Systems — Operations Manager

Jan 2024 – Jul 2024

Responded to customer and internal support requests by researching inventory data and resolving availability issues.

Maintained and updated a digital database of 20,000+ items with high accuracy.

Documented issues, tracked resolutions, and ensured timely follow-up.

Supported daily operations through organized workflows and clear communication.

Texas Slots and Gaming — Lead Technician

May 2021 – Jul 2023

Provided customer-facing support by resolving order discrepancies, part issues, and delivery concerns.

Built and maintained digital records to support fast, accurate responses.

Managed multiple requests simultaneously while meeting deadlines.

Escalated complex issues appropriately and ensured resolution.

Hugo Naumann Enterprises — Shop Manager

Jan 2017 – Apr 2021

Handled customer service operations including scheduling, issue resolution, and documentation.

Maintained employee records, service logs, and operational data.

Ensured accuracy in reporting, billing support, and cash reconciliation.

Texas Game Systems — Lead Technician

Feb 2011 – Jan 2017

Supported customers and internal teams through detailed documentation and communication.

Trained staff on procedures, quality standards, and service expectations.

Maintained digital records to support accountability and service consistency.

EDUCATION & TRAINING

Nevada Gaming Schools — Certificate of Completion GPA 3.8

Northern Nevada Community College — Business Administration (Coursework) GPA 3.7

GED

Ongoing Development:

Typing speed and accuracy refresh (online coursework)

Customer Service & Relationship Management (CSRM) fundamentals

Currently learning fundamentals of AI

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