Remote Customer Service Pro with 20+ Years Experience

Christian Rupelt

931-***-**** ***************@*****.*** Summertown, TN 38483

WWW: My Work Preferences

SUMMARY

Dynamic stylist known for exceptional customer service, relationship building, and creative vision. Committed to delivering personalized experiences and enhancing client satisfaction. SKILLS

• Customer service

• Relationship building and management

• Schedule management

• Creative vision

• Customer buying trends

• Creative thinking

• Teamwork and collaboration

• Multitasking and organization

• Organization

• Photography experience

• Loss prevention

• Cosmetology

• Excellent communication

• Active listening

• Customer consultation

EXPERIENCE

Stylist, Great Clips Hair Salon, February 2023-Current Lawrenceburg, Tennessee

• Styled haircuts for diverse clientele using current trends and techniques.

• Consulted with clients to determine desired styles and hair care needs.

• Maintained cleanliness and organization of salon tools and workstations.

• Assisted in training new stylists on salon procedures and customer service.

• Collaborated with team members to enhance overall customer experience in the salon.

• Scheduled appointments efficiently to maximize client flow throughout the day.

• Participated in ongoing education to stay updated on industry trends and techniques. Stylist, Great Clips Hair Salon, December 2006-January 2019 Springhill, Tn

• Styled haircuts for diverse clientele using current trends and techniques.

• Consulted with clients to determine desired styles and hair care needs.

• Maintained cleanliness and organization of salon tools and workstations. CSR, Sales, Best Western Hotel, January 2006-March 2009 Springhill, Tn

• Managed customer inquiries and resolved issues effectively and efficiently.

• Assisted guests with reservations and provided detailed information about services.

• Collaborated with team members to enhance guest experience and satisfaction. EDUCATION AND TRAINING

License

Cosmetology, Tennessee Career Institute, Columbia TN January 2007 - January 2009 REFERENCES

References available upon request.

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