Donna E. Pitts
Data Entry
Largo, FL *****
********-****-****-****-************@***********.***
Several years as a part-time, semi retired employee for a large insurance co. in the cash office receiving mail, processing checks and scanning to required work queues per SOP. Long term intense experience using keyboard input devices, scanning and word processing software programs, older Adobe art programs, email programs and data entry. Excels at typing (75+ wpm / 98% accuracy) with over 50 years experience
Proofreading/quality checking has always been required in all aspects of my previous jobs in: data entry, typesetting, indexing, typing and scanning. I’ve experienced many years as a trained detail oriented multitasker with good time management and organizing skills. Recognized as a strong and independent employee but also known as a cohesive team player. Excels under pressure with many years at fast paced production positions requiring quick response time, quotas, and long hours with overtime expected
Proudly maintains strong principles and work ethics with diversity an honest and natural personal Code. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Check processing
Progressive Insurance-Saint Petersburg, FL
December 2019 to Present
Part time
Receive, open incoming mail
Verify (all) account information and amounts (process) Sort into like groupings
Total group amounts
Review all information
Scan and attach mail to correct account/files
Research; Data entry; Appraisal apprentice; Office Manager Hughes Pitts & Assoc / Fine Home Funding-Dade City, FL January 1986 to Present
(Part time and as needed in family owned enterprises. Hughes Pitts and Assoc. relocated from Pinellas Co. to Dade City when Fine Home Funding closed its doors in the late 1990’s and has continued to grow). As researcher and data entry specialist: search for legal information, comparables and neighborhood data on MLS, city, county and state databases. Take photos and attach info in pre filled files. As office manager:
Ordered supplies
Clerical
Data entry
Mortgage liaison/loan processor
Delivery
Appraisal apprentice while taking RE classes
Test Proctor
SPC-Saint Petersburg, FL
October 2019 to October 2019
Part time short term
Sit as proctor for mid term tests three days twice per semester Indexing Specialist
Bic Graphic-Clearwater, FL
January 2006 to March 2019
Receive email and purchase orders using IE products, Word, Outlook, Java, Oracle, Excel; discern information necessary (I.e. account, item information, quantity) to create a new order based on customer-specific Standard Operating Procedures and Work Instructions. Locate matching emails with art to be attached and complete order creation. Manipulate all artwork and put in workable format (attach hard copy artwork using scanners or electronic artwork using software programs such as Corel, Pdf, Adobe Illustrator, photoshop, and other art based programs) for artists to redraw as necessary
Working independently within a large team in a very fast paced production environment Maintain required statistics weighing quantity vs quality Proofreading and quality checking all work for any errors before entering into order system Job required work to be turned into order within 2 hours of receipt in email system Proofreader / Quality Control specialist/word processing Business Card Express-Clearwater, FL
September 2004 to April 2007
Full time transitioned to part time after position with Bic Graphic was obtained. Left only when requirements of Bic became overwhelming (60+ hour work weeks) Proofed individual imprints for content, color, quantity, order requirements prior to printing business cards, posters, pamphlets, etc.
Moved into sales which required calculating costs of product, salaries, waste, machine usage, building usage, and profit
Baker, prep chef
A La Carte Event Pavilion/Catering-Tampa, FL
September 2002 to August 2004
Food service
Extreme temperatures, long hours
Food Service worker certification
Catering Chef
Stokely Hospitality Catering-Sevierville, TN
May 1999 to August 2002
Create, prep, cook, bbq, grill, pack, deliver, plate Interaction with the public as greeter, server, some party planning Typesetter/Proofreader/Scanner/Graphic artist
Bic Graphic-Clearwater, FL
January 1990 to December 1998
Hired as a typesetter on Compugraphic 8600 Typesetter where extremely high volume work with quality output was expected
Continued to grow knowledge when company advanced into desktop publishing Trained in-house to become graphic artist (using Adobe Illustrator 5) where scanning inbound art and re- creating it, as well as typesetting and proofing the copy were all required Updated and grew knowledge base with new and different programs as position required Adhered to all SOP’s and statistical requirements (quantity/quality) Forfeited this position to return to college for Associates of Science degree Typesetter
BCE-Clearwater, FL
January 1990 to January 1998
Typeset copy for business card printing
Typesetter
AAI Corp-Hunt Valley, MD
February 1982 to July 1985
Typeset technical manuals on early Compugraphic 8500 typesetting equipment (self taught) Word processor/ Typesetter
Westinghouse Defense-Hunt Valley, MD
March 1976 to February 1982
Input and Typeset technical manuals for DoD contractor originally using manual typewriter, then word processor
Taught myself how to use Compgraphic 7500 typesetting machine to assist art department Temp secretary
Agencies-Baltimore, MD
May 1974 to January 1976
Answered phones, took shorthand, typed reports, early admin, assistant, (before it had a presumptuous name), secretary on as needed on-call basis for a temporary agency Transcriptionist
Maryland Dept of Unemployment-Baltimore, MD
March 1972 to February 1974
While still attending high school, transcribed recorded case files for court records of people standing before a judge attempting to gain unemployment insurance payments after having been denied Education
Partial training in Medical Transcription
In Home - On line
January 2002 to September 2002
Associate of Science in Culinary Arts/Business Hospitality Walters State Community College - Sevierville, TN
January 1999 to May 2000
1 year in Art/Art History
Essex Community College - Essex, MD
September 1974 to May 1975
Skills
• Proofreading (10+ years)
• Catering (2 years)
• Microsoft Office (10+ years)
• Typing (10+ years)
• Scanning (10+ years)
• Filing and sorting (10+ years)
• Adobe (10+ years)
• Data Entry (4 years)
• Customer Service
• Windows (10+ years)
• Culinary Experience (2 years)
• Transcription (3 years)
• Office Administration (2 years)
• Chicago Manual of Style
• Microsoft Excel
• Adobe Acrobat
• Microsoft Word
• Computer hardware
• Computer skills
• Quality control
• Word Processing
Certifications and Licenses
Driver's License
May 1974 to Present
Additional Information
Graduated with honors (Magna Cum Laude)
Type: 70-75 wpm. 98% accuracy