Administrative Support Specialist

Tara Alameda

Summary

I have a wide variety of administrative skills which includes the following: providing routine data entry functions on various databases; maintaining records, confidential items, transcripts and depositions; completes various reports; and processes . I also provide customer services to internal, governmental agencies, and the general public. Experience

Docket

April 2016

Maricopa County Phoenix, AZ

I am Responsible for a wide variety of administrative tasks which includes the following: provides routine data entry functions on various databases; maintains records ; sorts and merges documents ; prepares documents for scanning; receives records, confidential items, transcripts and depositions; completes various reports; and processes various and orders from the Court. Provides customer service to internal and external customers, governmental agencies, and the general public which may include the following: respond to public requests; performs research on various case files; certifies, etc. scanning this includes checking for complete file stamps,wrong number and case research. prepping, research box audit,IE bar-coding(10-key) return mail, PSR,PVR and SUP reports for scanning, night depository box report.I have some pre docketing experience . I have also been trained in other areas of the court DOC,RCC, EDM, EDC as well as the information booth I also have been training people in CR sort and various other criminal functions as well as the computer soft ware on base, ICIS.

Front /Back office /Assistant

September 2002 to July 2003

VCA Mountian View Animal Hospital Phoenix, AZ

Provides exceptional quality client care in both Reception and Veterinary Assistant duties Obtains signatures and consent as needed for treatments by the veterinarian, including euthanasia Collects and processes client payments and refunds Answers telephones providing information and scheduling appointments as needed Acts as a liason between the client and the doctor when the doctor cannot communicate directly with the client Inspects, maintains and stores client charts and medication logs Uses the computer for a variety of tasks on a daily basis. Maintains an exceptional level of cleanliness throughout the clinic Insures all supplies and products are properly stocked Assists with inventory control by monitoring quantity-on-hand and expiration dates of drugs and supplies Assists the veterinarians in patient care, treatment Administers medications and treatments as prescribed by the veterinarian Maintains boarding and hospitalized pet quarters, assuring cleanliness of enclosures and patient comfort Performs basic pet care services provided by the clinic including nail trims, anal sac expressions and minor grooming with minimal supervision Performs wound care, cleaning, drain maintenance and removal, suture maintenance and removal with minimal supervision Collects samples Greet clients and visitors to the clinic. Answer multi-line telephones and provide prompt, courteous customer service and appointment scheduling Provide advice for over the counter products. Maintain a clean and orderly reception desk and retail area. Prepare estimates and invoices for clients. Collect payment for services. Prepare bank deposits, cash and credit card handling. Assist the veterinary assistants and veterinarians as necessary with everyday clinic duties. Walk hospitalized dogs

1000 South Dorsey Lane #20, Tempe AZ 85281

Home: 480-***-**** - Cell: 602-***-**** - *******@*****.*** Education

accounting and book keeping, 1989

skills and business center saceramento, ca, usa

This was a certificate