Executive Assistant & Office Operations Leader

Marcia García-MBA

Executive Assistant / Office Operations Professional

Holly Springs, NC • 787-***-****• Email- *.**********@*****.***

PROFESSIONAL SUMMARY

Highly organized and dependable Executive Assistant with over 20 years of experience supporting leadership, managing office operations, and improving internal processes. Proven ability to coordinate onboarding, schedules track compliance, support field and office teams, and maintain accurate financial and administrative records. Trusted right hand to executives, known for discretion, adaptability, and a proactive, solutions-focused approach.

CORE SKILLS

Executive & Administrative Support • Office Operations • Calendar & Deadline Management

Process Improvement • Vendor & Client Coordination • Compliance Tracking

QuickBook • SAGE • Smartsheet • Sharepoint • Invoicing & Expense Tracking • Document Management

Field & Crew Coordination • Purchase Orders & Work Orders

Strong Communication • Problem Solving • Multi-Tasking

Office Administrator / Operations Coordinator

Cleansol

August 7,2025

Managed day-to-day office operations, including answering phones, monitoring emails, organizing digital and physical documents, and maintaining office supplies.

Maintained and improved office systems, including digital filing, calendars, and deadline tracking to ensure smooth daily operations.

Coordinated communication with vendors, clients, and external partners as needed.

Assisted with field operations by supporting job scheduling, communicating with field

crews, and tracking permits.

Prepared job packets, purchase orders, and work orders to support project execution.

Tracked key compliance deadlines, including insurance renewals, licenses, and required documentation.

Monitored and tracked inventory of consumable materials used by field crews.

Supported bookkeeping processes using QuickBooks by organizing invoices, receipts, and job-related expenses for accurate recordkeeping.

Worked closely with the company owner to support procedures, process improvements, special projects, and client follow-ups.

Served as a dependable “right hand,” stepping in where needed to support team goals in a fast-paced, collaborative environment.

Office Administrator

InServ – Hygienic Division

February 5,2024-July 28,2025

Coordinated staff scheduling across multiple projects to ensure proper coverage, efficiency, and adherence to project timelines.

Maintained compliance with company policies and safety procedures, supporting a safe and well-organized work environment.

Streamlined payroll tracking processes, ensuring accuracy, timeliness, and alignment with internal reporting requirements.

Supported onboarding and training of new employees, including documentation, orientation coordination, and process guidance.

Served as a key point of contact for employees and management, facilitating clear communication and issue resolution.

Assisted leadership with administrative reporting, record management, and operational support to improve workflow efficiency.

Contributed to team productivity and morale by fostering a collaborative, organized, and positive office culture.

Provided administrative support for marketing and budgeting initiatives as needed, ensuring cross-functional alignment.

Marketing Director

Neo Esthetique European Institute

March 7,2014-July 30,2021

Developed and implemented strategic marketing plans aligned with business goals, customer insights, and market research.

Managed and executed marketing budgets, ensuring cost-effective allocation of resources and strong return on investment.

Led integrated marketing campaigns across email, social media, public relations, and event planning to increase brand visibility and market share.

Directed digital marketing initiatives to drive engagement, lead generation, and sales growth.

Oversaw public relations efforts, campaign planning, and messaging to strengthen brand positioning and audience reach.

Managed and motivated cross-functional teams to achieve aggressive performance goals and deliver measurable results.

Improved program efficiency, conversion rates, and overall marketing performance through data-driven analysis and process optimization.

Balanced multiple priorities with strong organizational skills, maintaining accuracy and meeting tight deadlines.

Demonstrated flexibility and accountability by taking on additional responsibilities to support team and organizational objectives.

EDUCATION

Master in Business Administration, University of Phoenix

LANGUAGES

Spanish

English

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