Security/Administrative Professional with 10+ Years Experience

Gregory Middleton

**** ******** *** ** #***

Seattle WA 98106

Cell: 206-***-****

********************@*****.***

SUMMARY OF QUALIFICATIONS

-Security, Customer Service, Administrative Support, Management, Microsoft Office

ten years provided administrative support to wide range of employers through temporary agencies, the county and private companies. Positions included significant experience in administration support, customer service in retail/office/call center/public, quality control, supervisory experience, great communication skills, cross training, loan processing/approving & financial balancing,

-Ten years security experience provided security to Seattle Marriott Waterfront, Securitas, ACS (American Corporate Security), StaffPro Inc. (Currently), Low Income Housing Institute, and ACS Security (Trader Joes), and Oatridge Security Group and Always on Guard.

- Computer experience (SAP Business, MS Office Microsoft Word, Office, Excel, Access, Outlook), typing (35 wpm), 10-key, data entry (alpha/numerical)

- Strong communication skills include ability to interact in a positive and productive manner, listen effectively and take direction.

- Able to work well under pressure, independently or under supervision, meet commitments and

deadlines, excellent interpersonal skills, written and oral communication and detail oriented.

-Authorized to work in the US for any employer

-Trained in CPR, basic First Aid, handcuffs, security training, and de-escalation

WORK EXPERIENCE:

Always On Guard

Security Officer

Seattle, WA

April 2025 – October 1, 2025

Assigned to work Residential High Rises responsible for posting at front concierge desk, access control, monitoring traffic, and assist guests and tentants with answering questions. Patrolled floors and amenities. Patrolled exterior perimeter make sure no homeless or non-tenants on property. If any inform them, they need to leave. Monitor Surveillance on cameras for any suspicious activity. Keep reports current hourly. Report to Property managers of any issues.

Seattle Waterfront Marriott Hotel

Loss Prevention

Seattle, WA

November 2021 – February 2025

Duties included making regular patrols of the interior and exterior of buildings, maintaining shift log, prevention and removal of trespassers, enforcing Marriott policies, monitoring 16 cameras in CCTV system, investigating accidents, thefts and lost items, making reports for employee and guest injury claims. Trained 6 new loss prevention officers on procedures and Marriott security standards. Lock interrogations, opening door with stuck door hinge lock, update locks, create new ideas and techniques for preventing trespassing. Fire alarm responses, reporting leaks, maintenance issues, assisting guests, securing hotel entrances and exits. Calling 911 when needed for emergency situations and provide them with all needed information. Responsible for receiving packages, logging them in and delivering to guests in hotel. Send off reports to authorized personnel and management.

Oatridge Security Group

Security Officer

Seattle, WA

November 2020 – November 2021

Worked for a security company assigned to a construction site for site security responsible for deterring trespassers, regular patrols, reporting any incidents, allowing access to authorized personnel only, monitoring activities, reporting any lapses or holes in fence or any sign of trespass, call law enforcement if needed, keeping site secured, and having detailed reports to keep the site manager and security managers of daily activities.

Staff Pro Inc.

Event Security

Seattle, WA

April 2017 – November 2021

Worked for an event staffing company that trains & secures security to events stadiums concerts festivals & current events. Regularly work at Century link, UW stadium, Key Arena, Tacoma Dome, Seattle center grounds & Armory, Tacoma Dome performing bag checks, access control, alcohol enforcement, stadium roves, customer service, barricade, ground rove, ticket scan, and whatever the event requires. Certified and trained as an alcohol enforcement responsible for assuring guests are following the facilities code of conduct, ejecting any unruly or impaired attendees out, customer service, making sure no prohibited items do not enter stadium in gates, enforcing the rules, checking IDs when beers are sold & making sure beer vendors follow the beer sales rules.

Security Front Desk

LIHI - Low Income Housing Institute - Seattle, WA February 2018 to July 2018

Responsible for: Foster a safe, clean and peaceful environment.

Provide an onsite presence mainly at the reception desk monitoring the building through security camera and monitoring the people as they enter and exit the building. The purpose is to assist with deterring theft, violence, vandalism, illegal activities or infractions of property rules.

Enforce house rules and guest policies.

Monitor individuals entering and exiting the property. Monitor activities and appearance of the common areas – entry, hallways, bathrooms and community rooms.

Respond to residents’ concerns and questions regarding the building.

Respond to emergencies on site, being on-call with cell phone and performing grounds checks. Call 911 in case of emergencies such as trespassing fire or injuries. Alert Marriott staff and management of incidents, safety concerns and other related issues.

ACS (American Corporate Security)

Security Officer

Seattle, WA

November 2015 – February 2017

Worked for a security company that provides security to various sites. I was stationed at the Sound Transit Light Rail Project in Seattle providing around the clock security to ensure no trespassers or vandalism and access control to workers permitted to enter and work onsite. Have to check for parking permits not all workers allowed to park onsite just construction workers sound transit and city light workers. Also worked for a Construction company onsite securing their lot with equipment and vehicles after work hours providing around the clock security and surveillance.

Securitas Security Services USA, Inc.

Security Officer

Redmond, WA

February 2015 - July 2015

Worked for a worldwide security company; was placed at Microsoft at all their campuses responsible for working various details such as providing security at different buildings, access control, giving escorts to vendors and contractors, working events securing equipment and allowing access to invited guest and employees, customer service and direction to Microsoft employees and guest. Give high level security to Microsoft CEO and executives. Monitor fire panels when work being done on building to assure safe fire control. Trained new employees on procedures and a tour of the campus. Monitored buildings after work hours assure proper usage and no soliciting for private use.

Terra Staffing

Temporary Worker

August 2014 – December 2015

Worked for Northwest Harvest responsible for receiving incoming donations sorting, stocking up bins, set up stations, coordinate duties for volunteers and supervise, keep stations stocked up to be donated assist guests come in for donations. Also worked for Bellevue Square Management Company as a Lot attendant controlling traffic so that customers can cross to the garage and cleared up congestion during the holiday and separate event did clean up duties for a Bellevue Arts & Crafts festival.

Walmart

Sales Associate Seasonal-Electronics Department

May 2014 - August 2014

Works in Electronics Department responsible for greeting customers, presenting and selling products and services in electronics such as cell phones, accessories & services, Flat screens, Digital Printer functions, pictures, game systems and games, printers, music, dvds, and others. Was responsible for replenishing stock pulling product from back, filling orders and assisting customers with online orders.

King County Elections

Administrative Specialist-I Seasonal

October 2008 – November 2013

Involved in past elections Job functions and duties include the following; Open and separate envelopes and ballots; inspect ballots and envelopes, complete batch ticket information and may use computer for batch entries. Proofread and verify team member’s work to check for accuracy and expected quality. Follow directions in a team setting. Identify and resolve ballot content based on statewide voter intent guidelines. Duplicate damaged or write-in ballots. Proofread and verify own work throughout shift to maintain accuracy and expected quality. Cross train in other departments. Assists with other jobs as needed.

Pro Staff NW

Front Desk /Temporary

Jan 2012 - Jan 2013

Worked for Belmont Cabinet Company responsible for answering incoming calls, transferring to appropriate personnel, prep mail for delivery, greet and check in guest, receive incoming packages, and support office personnel.

Nuwest Group Inc.

Lot Checker/Temporary

March 2011 – October 2011

Worked for Diamond Parking during sports and various events responsible for advertising price, flagging cars down, directing customers to the parking, increase efficiency of the lot, providing excellent customer service and accurately collecting money and balancing at the end.

Merchandise Associate/Seasonal

Marshall’s

October 2010 – January 2011

Responsible for assisting in the daily operations of the store. Worked in the areas of merchandise presentation, processing, markdowns, fitting room, cashier, customer service and layaway. Greeted, interacted with and thanks customers on a regular basis. Maintain housekeeping standards of area, including ongoing recovery. Performed other duties, as assigned.

Concession’s Stand Manager

Centerplate @ Safeco Field for Mariner's season July 2005 – October 2009

Aramark Services @ Key Arena/Qwest Field Dec 2003 - Jan 2006Responsible for handling the complete operations of several concession stands during events. It included seeing to the complete set-up of stand, counting beginning inventory, managing a crew of cashiers, cooks, and stand workers, ensuring superior customer service and satisfaction, inventory control, merchandising, ordering supplies, enforcing rules and proper food prep and handling procedures, and balancing at the end.

EDUCATION

Seattle Vocational Institute, Seattle, WA - Graduated October 2002

Office Occupations Training Program, Seattle Jobs Initiative

Seattle Central Community Center, Seattle, WA - November 2000

Continued education for Associate Degree

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