Remote Customer Support & Data Entry Specialist
Resume:
Lisa Weir
Atlanta, Georgia
***********@*****.***
Professional Summary
Reliable and detail-oriented Remote Customer Support and Data Entry Specialist with 15+ years of experience supporting customers, managing digital records, and maintaining accurate data across multiple systems. Proven ability to work independently in remote environments while meeting deadlines, protecting confidential information, and delivering high-quality customer service. Bachelor’s degree in accounting with strong technical and organizational skills.
Remote-Ready Skills
Remote Customer Support (Phone, Email, Chat)
High-Volume Data Entry & Verification
CRM & Database Management
Microsoft Office (Excel, Word, Outlook, Teams)
Cloud-Based Systems & File Management
Virtual Scheduling & Documentation
Confidential Information Handling
Time Management & Self-Motivation
Multitasking in Remote Environments
Basic IT & Technical Support
Professional Experience
Cobbs Services LLC – Remote / Atlanta, GA
Office Manager
2021 – December 2025
Managed daily office operations in a partially remote environment
Provided virtual customer support via phone and email
Entered, updated, and maintained accurate digital client and financial records
Prepared invoices, reports, and spreadsheets using Microsoft Excel and Word
Coordinated schedules, tracked projects, and maintained cloud-based filing systems
Ensured data accuracy, confidentiality, and compliance with company standards
Cox Communications – Atlanta, GA
Data Management / IT Specialist
2009 – 2021
Performed high-volume data entry and validation for customer and operational records
Supported customers and internal teams with accounts, system, and technical inquiries
Maintained accuracy across multiple internal databases and CRM platforms
Resolved data discrepancies and improved data quality-
Used remote tools and ticketing systems to document and track issues
Education
Bachelor of Arts in Accounting
Additional Strengths
Comfortable working independently without direct supervision
Strong written communication for email and chat support
Fast learner with new software and remote platforms
Reliable home office setup and consistent availability
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