Administrative Office Manager with Healthcare Focus

Becky Hale

Office Manager

Bethany, OK *****

**********@***.***

+1-405-***-****

Professional Summary

Experienced administrative professional with over 15 years in healthcare office support, specializing in data entry, medical billing, and customer service. Proven expertise in managing sensitive records, insurance claims, and scheduling. Seeking a fully remote, part-time role to leverage strong attention to detail, technical proficiency, and commitment to operational excellence. Authorized to work in the US for any employer

Work Experience

Administrative Assistant

Carella,Ph.D-Oklahoma City

April 2014 to December 2024

* Ran accounts receivable monthly, posted payments, and followed up on Workers Comp payments

* Mailed out all claims and ensured timely processing of insurance paperwork

* Created efficient filing systems both electronically and physically for easy document retrieval

* Handled sensitive information with confidentiality, maintaining data integrity at all times

* Managed and updated company databases, ensuring accuracy and completeness of information

* Scheduled appointments and coordinated calendars for staff and patients

* Responded to phone inquiries and provided customer support to patients and staff

* Utilized Microsoft Office and Google Workspace for daily administrative tasks System Administrator

APS Healthcare-Oklahoma City

October 2008 to June 2013

* Scanned and filed patient charts to support nursing staff and maintain accurate records

* Completed miscellaneous administrative duties, including faxing and answering phones

* Assisted with daily office tasks to ensure smooth workflow

* Provided support to nurses by managing documentation and responding to requests Education

High school diploma or GED

Upper secondary education

Upper secondary education

Graduate

Capitol Hill High

Graduate

Capitol Hill High

Skills

• English

• Appointment scheduling

• Microsoft Outlook

• Customer inquiry handling

• Phone answering

• Google Workspace

• Organizational skills

• 10 key typing

• Front desk

• Phone communication

• Phone customer support

• Outbound calling

• Remote work experience

• Insurance verification

• Data entry

• Typing - Average typing speed (1-60 WPM)

• Filing

• Phone inquiries

• Microsoft Office

• Computer operation

• Multitasking

• Office management - Office management experience (11-15 years)

• HIPAA

• Medical billing

Languages

• English - Expert

Certifications and Licenses

Driver's License

Present

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