Executive HR & Transformation Leader with MBA

MOFFAT KOOTLHOBOGE

Executive HR & Transformation Leader Talent, Performance & Culture Strategist MBA Email: *****************@*****.*** Cell: +267-**-***-*** / +267-**-***-*** LinkedIn: https://www.linkedin.com/in/moffatkootlhoboge/ Postal Address: P.O. Box 2743, Molepolole, Botswana PROFESSIONAL PROFILE

Strategic HR professional with over 8 years of progressive leadership experience across retail, legal, hospitality, consulting and public sector environments, supporting workforces exceeding 200 employees in highly regulated settings. Demonstrated capability in developing and executing HR strategy aligned to business objectives, strengthening governance and compliance, leading HR transformation initiatives and advising executive leadership on people risk, workforce planning, performance and culture. MBA-trained with strong business acumen, data-driven decision making capability and sound knowledge of Botswana labour legislation. Known for ethical leadership, stakeholder engagement and building high-performing, values-driven organisations. CORE COMPETENCIES

HR Strategy & Governance: HR Strategy Development, Policy Frameworks, Compliance & Labour Law Advisory, HR Governance & Risk Management, Executive HR Advisory

Talent & Performance Management: Talent Acquisition & Retention, Succession Planning, Performance Management Systems, KPI & Balanced Scorecard Implementation

Organisational Design & Change: Organisational Restructuring, Change Management, Culture Transformation, Employee Engagement & Wellbeing, Workforce Planning & Optimisation

Reward, Payroll & Benefits: Compensation & Benefits Governance, Payroll Administration, Job Evaluation, Incentive & Recognition Programmes, HR Systems Implementation

Stakeholder Engagement & Leadership: Executive & Board-Level Engagement, Staff Coaching & Mentorship, Conflict Resolution & Employee Relations, External Stakeholder Management

HR Analytics & Operations: HR Data Analysis & Reporting, Process Optimisation, HR Automation

& System Integration, Compliance & Audit Readiness, Evidence-Based Decision Making

Ethical Leadership & Risk Oversight: Ethical HR Leadership, Whistleblowing Oversight, HR Risk Management, Organisational Integrity & Accountability, Regulatory Compliance TECHNICAL SKILLS

HR & Payroll Systems: ZK-Biotime Time & Attendance System oracle, MS Excel

Research & Data Analysis: ATLAS.ti (qualitative data analysis), Otter.ai (transcription & coding), SPSS (basic)

Productivity & Collaboration Tools: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Workspace, Zoom, Teams, SharePoint

Creative & Reporting Tools: Canva (presentations), Adobe Acrobat Pro, PDF Editor EDUCATION

Master of Business Administration (MBA) – University of Botswana: Dec 2025 (Awaiting results)

Thesis: Understanding Predictors of Employee Engagement at FNB Botswana: The Role of Training, Development and Management Support.

Bachelor of Arts (Social Science): Public Admin & Sociology – University of Botswana: Dec 2018

Thesis: Investigation of the Factors Affecting Organisational Commitment of Clinic and Hospital Nurses in Gaborone.

PROFESSIONAL EXPERIENCE

Independent Human Resources Consultant (Freelance) – Gaborone, Botswana: August 2025 – Present

Provide end-to-end HR advisory services to SMEs and individuals, including HR strategy development, policy design, recruitment, performance management frameworks and compliance guidance.

Deliver career consulting, coaching and employability readiness programmes, enhancing professional growth, talent development, and workforce preparedness.

Implement employee engagement, wellness, and culture initiatives to drive high-performance, retention, and ethical workplace practices.

Conduct HR audits, reporting, and analytics to strengthen governance, risk management, and data- driven decision-making.

Change & Transformation Manager – Total Eclipse Limited: March 2025 – August 2025

Partnered with the C-suite to define and roll out a 6-month transformation roadmap aligned to strategic priorities; process efficiency, cost control and service delivery.

Led HR process automation projects such as recruitment workflows, onboarding checklists and HR reporting, reducing administrative turnaround times and improving data accuracy for senior reporting.

Designed and implemented KPI frameworks across three business units (sales/consulting, distribution and administration) to measure operational performance and link people metrics to business outcomes.

Drove culture initiatives such as leadership coaching and engagement pulse checks, that improved cross-functional collaboration and manager accountability.

Oversaw change readiness planning and communications for transformations affecting staff roles and work processes.

Head of Human Resources – Farm Foods (Pty) Ltd (Afro Butchery): July 2023 – March 2025

Led full HR function for a multi-branch retail operation with over 200 employees, reporting to the Managing Director and acting as the primary HR business partner to operations.

Designed and implemented the HR strategy covering recruitment, performance management, payroll, benefits and compliance.

Introduced performance management framework and balanced scorecards that improved line manager performance calibration.

Optimised recruitment and onboarding processes, reducing time-to-hire by 35% and improving first 12- months retention through structured induction and mentoring.

Managed payroll and benefits administration, ensuring timely payments and resolving payroll queries; maintained payroll accuracy and compliance.

Initiated employee wellness and communication programmes like welfare committee and recognition schemes that improved morale during periods of rapid expansion.

Co-led restructuring exercises and manpower planning linked to new branch openings. Human Resources Manager – Brown & Company Attorneys: November 2022 – June 2023

Established and formalised HR and administrative systems, policies and procedures to enhance compliance, efficiency and service delivery.

Managed recruitment, onboarding and performance management for legal, administrative and support staff, ensuring smooth integration and productivity.

Managed payment collections from clients, monitored office expenses and ensured all company bills and service accounts were paid on time.

Ensured that attorneys maintained active practicing licenses and membership with the Law Society of Botswana in compliance with legal requirements.

Administered payroll and employee benefits, ensuring accuracy and statutory compliance. Human Resources Consultant – Progressive Institute: May 2021 – October 2022 StayWell Hotels HR & Admin Department: March 2022 – October 2022

Administered payroll, leave, and benefits across multi-department operations (StayWell Hotels, StayWell Gardens, AMA Projects) with full compliance to statutory obligations.

Chaired the Staff Welfare Committee; developed staff engagement and wellbeing initiatives including counselling referral processes and rotational rest planning to reduce burnout.

Investigated grievances, conducted disciplinary processes, and coached supervisors to apply fair, consistent, and documented outcomes.

Progressive Institute Main Office: May 2021 – February 2022

Delivered end-to-end HR advisory support to various clients, including HR policy development, recruitment campaigns, performance management frameworks and HR-related training programmes.

Designed and implemented structured mentorship, graduate placement and career progression programmes for improving employability outcomes, workforce readiness and early-career retention.

Provided guidance on labour law compliance, HR best practices and employee relations matters, ensuring alignment with statutory requirements and organisational policies. Admin Officer (Intern) – Ministry of Finance & Economic Development: April 2019 – April 2021

Processed payroll inputs, travel claims, training allowances and overtime transactions using Oracle, supporting accurate payroll admin and timely staff payments in line with public service regulations.

Supported procurement administration functions, including supplier documentation, payment processing and record management, in compliance with public sector procurement procedures.

Provided administrative support to HR and finance teams, contributing to filing systems, correspondence management and coordination of internal processes. Human Resources Intern – Scottish Livingstone Hospital: June 2017 – August 2017

Supported employee file management, onboarding, leave tracking and statutory returns; gained exposure to health-sector HR operations and compliance requirements. TRAINING & PROFESSIONAL DEVELOPMENT

Lean Six Sigma White Belt – MF Treinamentos (2023)

HR as a Business Partner; Human Resources: Payroll; Recruitment Skills; Train the Trainer – LinkedIn Learning / Oxford Home Study Centre / ProProf (2022)

Spatial Research Methodologies – SMUS Botswana (2021)

Diploma in Human Resources (Online Course) – Alison (2021) KEY ACHIEVEMENTS

Successfully managed payroll operations for 200+ employees across multiple sites with accuracy and compliance, while streamlining processes that improved reporting efficiency.

Led recruitment and onboarding optimisations at Afro Butchery, reducing time-to-hire and improving first-year retention through structured induction, mentoring, and performance calibration programs.

Recognised with Best Breakthrough Youth Employee Star (BWJobs4Graduates, 2023) and Deputy Permanent Secretary’s Special Award (Ministry of Finance, 2020) for exceptional contributions to HR transformation and operational excellence.

PROFESSIONAL MEMBERSHIPS AND AFFILIATIONS

Partnerships Co-Lead – HR Professionals Society-Botswana: Nov 2025 to date

Chartered Human Resources Professional (CHRP) – HR Professionals Society-Botswana: 2023 to date

Professional in Human Resources (PHR) – HR Professional’s Network: 2022 to date

Associate HR Professional (AHRP) – Human Resources Professionals Society-Botswana (HRPS-B): 2022 – 2023

REFEREES

Ms Maipelo Manyelela – Senior Legal & Compliance Officer, Total Eclipse Limited Cell: +267-**-***-*** Email: ********@****.***

Mr Kgosi Nyangulu – Director, Afro Butchery

Cell: +267-**-***-*** Email: *************@*****.***

Bathusi Brown – Managing Partner, Brown & Company Attorneys Cell: +267-**-***-*** / +267-**-***-*** Email: ******@***************.**.**

Mr Mmoloki Mmolotsi – CEO, Progressive Institute Cell: +267-**-***-*** Email: *******@********************.**.**

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