Experienced Administrative Support Professional Specialist

Loris J. Dyar

*** *. ******** **., **, Lockport, IL 60441 Phone: 815-***-****

SKILLS

Excellent organizational skills with attention to detail

Ability to multi-task in a fast-paced environment

Office Suites skills

Knowledgeable Internet searches and booking travel, car, hotel, etc.

Excellent time management and organizational skills

Receptionist/Administrative Support background

EXPERIENCE

Hopewell Transportation New Lenox, IL 60451

School Bus Driver September 2021 - Current

Lockport, IL

Drive Special Needs van on a daily route. Pick up children take them to school and pick them up and

Return them home.

Grand Prairie Transit

School Bus Driver August 2015 – September 2021

Drive Special Needs bus on a daily route. Pick up children take them to school and pick them up and

Return them home.

Illinois Central Lockport, IL

School Bus Driver June 2014 – June 2015

Drive Special Needs bus on a daily route. Pick up children take them to school and pick them up and

return them home.

Positive Connections Lockport, IL

School Bus Driver July 2012 – April 2014

Drive Special Needs bus on a daily route. Pick up children take them to school and pick them up and return them home.

Midwest Draperies, Inc. Romeoville, IL

Administrative Assistant April 2011 – May 2012

General office position for this drapery Showroom and Workroom. Provide complete office support for this small company. Objective was to schedule customer appointments for the installers to ensure customer satisfaction.

Answer phones, schedule appointments, maintain files as required

Receive and log in all fabrics and hardware

Schedule customer installations

J. Lodge, LLC Ft. Meyers, FL

Call Analyst November 2010 - April 2011

Listened to calls made by various customer service representatives and scored them under

a specific guideline used by the company. This process assisted the company on how they

improve their overall customer skills.

Listened to calls and rated the customer service agent

Entered data into the company spreadsheet

U.S. Census Bureau Field Division Lockport, Illinois

Enumerator – Census Taker March 2010 – June 2010

Assigned local territories to obtain Census information. The goal was to complete all non-responsive households with complete information for this Federal program. This was a temporary position, until work was completed.

Complete Census questions from unresponsive households

Verify and turn completed paperwork into Crew Leader Assistant

Objective was to get all information was quickly as possible in order to complete the city of Lockport’s unanswered questionnaires.

Express Personnel Services Joliet & Bolingbrook, Illinois

Administrative Assistant/Clerical Office 2007 -2010

Worked for The Room Place Warehouse in Delivery Support Department. The goal is to obtain 100% customer confirmation for all delivery times.

Ensure customer service goals are met daily

Calling each customer to provide delivery timeframe

Establish correct delivery address information

Assemble delivery tickets for driver manifest for all trucks scheduled

Assist other department staff as necessary

CDL Training Services at Prairie State College Chicago Heights, Illinois

Admissions Recruiter 2005 – 2006

Recruited students for truck driving school, directed candidates to funding

sources and obtained employment for CDL drivers upon completion.

Made initial contact with potential students to establish appointment time

Completed applications for school and credit for funding

Provided students funding information site for student loans

Directed students to local Workforce office for potential grant programs

Enrolled classes for 6-week course

Scheduled all student medical appointments for physical and drug screening

Provide all testing and training materials as required

Maintained all class files, sent and faxed class enrollment paperwork to home office

Scheduled all trucking company reps for presentations to students

Ordered breakfasts or lunches for meetings

After completion of passing course, scheduled students with potential employers

Maintained spreadsheets of student records, testing results, employment and salary in file and for main office

Posted/picked up mail at post office

Ensured all monies mailed to home office

Provided excellent office management skills

Harrah’s Joliet Casino Hotel Joliet, Illinois

Senior Secretary Hotel Operations 1999 – 2005

Managed administrative support for Director of Hotel Operations, V.P. of

Finance & Administration, Managers and Supervisors.

Provided administrative duties at an executive level for all departments, including working on Special Projects as required

Arranged meetings and travel from our location to various other Harrah’s owned properties ranging from single to group excursions

Assisted with all levels of opening of new casino/hotel. Revised procedure manuals specific to this location

Coordinated trainers coming in from other properties to hire and develop staff.

Coordinated vendor supplier list for corporate approval

Prepared all expense reports from various managers for payment

Ensured satisfaction for hotel guests to maintain brand loyalty and resolved issues with service

Ordered supplies for departments

Routine administrative duties for Hotel Director, V.P. of Administration & Finance, Managers and several supervisors, as required.

CURRENT HISTORY

The Body Shop Day Spa Joliet, Illinois

Licensed Nail Technician 2006 – 2007

EDUCATION AND CERTIFICATIONS

City College of Chicago and Joliet Junior College

Relevant classes in Business, Accounting, Sales and Computers

Certified for CNA and Travel Agent and Work Certified

Contact this candidate