Reliable Multisector Customer Service Professional
Resume:
Nicol Uzowuru
Los Angeles, CA *****
***************@*****.***
Professional Summary
I am focused and dependable when it comes to any job. I was recognized for my outstanding, client and professional communication abilities. I am also able to take on multiple simultaneous tasks with excellent time management abilities and resourceful approach. I’m very dedicated to business success and friendly to all.
Work Experience
ILS /SLS Trainer
Brite New Horizons Services Inc.-Downey, CA
Present
• Providing client precise duties and support for independent living
• Performing housework with/for clients based on their preference
• Monitoring clients throughout their physical activities and teaching daily activities
• Working on personal goals set by client and assisting to achieve them Allied Universal Security Officer
Apple-Culver City, CA
Present
• Conducted exterior and interior patrols of buildings
• Access Control
•Greeting guest/customer
• Responding to alarms
• Securing all exits, doors, windows
• Preparing Daily Activity Reports
Security Guard
GardaWorld Security Services US-Los Angeles, CA
January 2023 to January 2024
• Monitored the parking lots
•Greeted guest/employees
• Access Control
• Hourly patrols of business buildings and parking structures Retail Sales Associate
The Urban Pet-Los Angeles, CA
February 2022 to July 2023
• Operated point-of-sales (POS) system
• Straightened merchandise displays on sales floor IHSS Caregiver
In Home Support Services (IHSS)-Los Angeles, CA
December 2018 to December 2021
• Provided client with a comforting environment and experience.
• Performed housework duties, such as laundry, cleaning home, running errands, etc.
• Monitored client nutritional requirements and physical activity. Retail Sales Associate
Aeropostale (clothing)-Culver City, CA
October 2018 to December 2018
• Kept on top of changes to store products and promotions to maintain strong sales.
• Offering each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Receptionist
Queen’s hair salon-Inglewood, CA
June 2015 to August 2015
· Answered telephone inquiries from clients, vendors and the public.
· Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance. Education
High school diploma
Inglewood High School-Inglewood, CA
August 2014 to June 2018
Skills
• Computer skills
• Front desk
• Childcare
• Customer Service Experience
• Surveillance
• Customer- service oriented, Documentation and reporting, Multitasking strengths, Personable and outgoing, Attention to detail, Organization skills, Telephone skills, and Professional demeanor. Cash register operation, Stocking, Retail sales
• Caregiving
• Microsoft Word
• Experience with children
• Customer support
• System Security
Languages
• English - Expert
Certifications and Licenses
Driver's License
Guard Card
First Aid Certification
CPR Certification
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