Human Resources and Administrative Professional with Federal

Tashauna Henry

*** ***** ******,

Apt *E

Brooklyn NY 11222

Home: 347-***-****

*********@*****.***

WORK EXPERIENCE

Human Resources Assistant (GS-5)

New York Military Entrance Processing Station (MEPS), NYC 2024–September 2025

● Prepare, review, and process enlistment/commissioning documents.

● Verify accuracy of forms and maintain personnel records.

● Schedule applicants for exams, testing, and background checks; enter data into MEPRS.

● Serve as primary contact for applicants/recruiters, resolving inquiries.

● Generate status reports, coordinate interviews/testing, and ensure DoD compliance. Lead Processing Specialist / Postal Inspector Records Assistant United States Postal Service, Brooklyn, NY 2014–2024

● Directed daily mail processing, routing, and executive communications.

● Processed and reviewed passport applications; verified citizenship evidence.

● Trained and supervised staff; scheduled meetings and conducted performance reviews.

● Assisted postal agents with audits and investigations of mail fraud, theft, and counterfeit cases.

● Maintained strict confidentiality and compliance with federal postal regulations. Human Resources Assistant / Patient Coordinator

Pride Health, Metropolitan Jewish Hospital, Brooklyn, NY 2012–2014

● Coordinated applicant/patient documentation and scheduling.

● Assisted with benefits, wage requests, and insurance inquiries.

● Liaised between employees, insurance providers, and patients.

● Maintained patient care databases and confidential medical records.

● Resolved patient treatment issues and ensured compliance with medical standards. Supervisor Administrative Assistant

Capital One Financial Services, New York, NY 2007–2012

● Provided administrative support to senior management.

● Balanced ATMs, processed claims drafts, and corrected transactions.

● Scheduled meetings, travel, and expense reports; prepared professional communications.

● Supervised new administrative assistants and trained staff.

● Managed client invoicing, marketing support, and process improvements. EDUCATION & TRAINING

● High School Diploma – Brooklyn Audit Learning Center, June 2012

● Certified Nursing Assistant & Phlebotomy – Career Institute, May 2010

● Certifications: Certified Teller, Customer Service, Passport Agent Training

● Technical Skills: Microsoft Excel, Microsoft Word, Resumix, Horizon

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