Executive Administrative Specialist with 20 Years Experience

PROFESSIONAL SUMMARY

●Executive & Administrative Support: 20 years providing administrative support to management, supervisors, and team leaders, reflecting strong experience supporting multiple leaders simultaneously. Managed Outlook calendars and coordinated schedules, aligning with requirements for managing an active calendar of appointments.

●Project & Deadline Management: Created reports, charts, and production documentation on a recurring schedule, demonstrating ability to track deadlines and manage ongoing tasks independently.

●Communication Skills: Composed reports, handled correspondence, and interacted with employees, supervisors, and external parties, demonstrating strong written and verbal communication abilities.

●Computer Skills & Technical Abilities: Created reports, charts, and managed data entry showing proficiency in Word processing, spreadsheets, and presentation material preparation. Organized Outlook calendars and maintained documentation, indicating intermediate to advanced digital office skills.

PROFESSIONAL EXPERIENCE

Dart Container Corporation, Chicago, IL March 2008 to July 2025

Administrative Assistant

●Provided comprehensive administrative support to management, supervisors, and team leaders, ensuring smooth daily operations and timely completion of departmental tasks.

●Created detailed reports on overall equipment effectiveness, compiling data to support performance tracking and operational improvements.

●Prepared and designed reports, charts, and visual presentations for management and supervisory meetings to support informed decision-making.

●Maintained and organized credit card billing and receipts, ensuring proper documentation and reconciliation for audit and expense reporting.

●Trained new hires on company policies, procedures, and systems to ensure smooth onboarding and departmental readiness.

●Coordinated internal and external meetings, arranged catering, prepared materials, and ensured all logistics were handled efficiently.

●Organized and managed multiple Outlook calendars, prioritizing appointments, resolving scheduling conflicts, and supporting daily workflow needs.

●Coordinated and monitored office supply inventory, placing orders across departments to maintain consistent availability of essential materials.

●Oversaw office equipment functionality, including troubleshooting issues and coordinating repairs to minimize workflow disruptions.

●Managed calendars and scheduled meetings for leadership.

●Handled fax machine maintenance, troubleshooting technical issues, and ensuring continuous device readiness for departmental communication needs.

●Used SAP for data entry, reporting, tracking tasks, and retrieving department data to support accurate and efficient workflow processes.

Medical Assay, Westmont, IL August 2006 to December 2007

Medical Front Office Assistant

●Greeted patients in a professional and courteous manner, creating a welcoming environment, assisting with initial inquiries, and directing patients to appropriate staff or waiting areas.

●Scheduled patient appointments efficiently, coordinating provider availability, minimizing scheduling conflicts, and ensuring accurate documentation of visit types and follow-up needs.

●Maintained and updated patient accounts with accuracy, ensuring records were complete, current, and compliant with clinic procedures, including entering demographic data, updating insurance information, and documenting visit notes.

EDUCATION

Westinghouse High School, Chicago, IL June 1988

●High School Diploma

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