Bartender with 9 Years Experience and Leadership
Resume:
Contact
Phone
****************@*****.***
Home Address
Lower Shivagram Darjeeling
,West Bengal, INDIA, 734101
Education
2022
BACHELOR DEGREE
VENKATESHWARA UNIVERSITY
2012
HIGHER SECONDARY
HIJLI HIGH SCHOOL
Expertise
CUSTOMER SERVICE
MIXOLOGY
TEAM WORK
INVENTORY SKILL
CASH HANDLING
HYGIENE MAINTAINANCE
BISHAL PRADHAN
H E A D B A R T E N D E R
In order to accomplish the company's goals and expectations that would hand down professional growth and development that will further improve my skills and knowledge and where self enhancement and career development is attainable as well. Experience
DEC 2024 (Asst Bartender)
MSC EXPLORA JOURNEYS CRUISE
Completed 2nd Contract Waiting for New contract
* Greet customers and take drink orders.
* Prepare alcoholic and non-alcoholic beverages.
* Maintain cleanliness of bar, work area, and equipment.
* stock bar with supplies, such as alcohol, mixers, ice, garnishes, etc.
* Manage inventory and order new supplies as needed.
* Promote drink specials and other promotions.
* Create unique drinks special to the bar.
* Refill ice bins and other supplies as needed.
* Assist in setting up of special events.
* Balance cash drawers at the end of shift.
* Enforce safety standards for the protection of customers and employees. 2022 AUGUST - 2023 DECEMBER
RIXOS GULF HOTEL DOHA (PRE-OPENING)
HEAD BARTENDER
Maintain large knowledge of drink selection and serve drinks to customers quickly and correctly.
Arrange bartending staff to best accommodate the changing density of guests. Create a schedule while taking labor costs into consideration. Boost 50% of bar profitability, mentoring 12 team members on routine procedures, sales and bartending strategies.
Perform the closing process on a nightly basis, including locking up, cleaning, preparing for the next business day and guiding guests out of the establishment. Maintain customer satisfaction rating consistently above 90%. 2021 NOV - 2022 AUG
DUSIT D2 NASEEM RESORT OMAN
HEAD BARTENDER
Took drink orders from an average of 200 customers per shift and filled them quickly without error.
Rotated inventory and keeping track of stock, making recommendations for ordering. Being as head bartender in administrative tasks and report creation. Developed relationships with regular customers while encouraging others to become return customers through excellent customer service. Kept track of tabs accurately and handled money responsibly and provided change accurately.
Maintained a secure cash drawer of over $4,000 promptly resolving discrepancies in daily totals.
Maintaining clean premises.
Language
English
HINDI
NEPALI
BAR TRAINING
COURSE
Professional Bar training
course from FLAIRMANIA
BARTENDING ACADEMY
HOTEL MANAGEMENT
DIPLOMA in Hotel
management From FOOD
CRAFT INSTITUTE
(DARJEELING)
PERSONAL DETAILS
Date of Birth - 12/04/1992
Passport No - M6877071
Visa Status - Residence
Marital Status - Single
Nationality - Indian
Reference
Name - GOKUL GOPI
POSITION - ASST
MANAGER PHONE -
EMAIL -
*****.****@*****.***
2018 NOV - 2021 NOV
THE PALLET BREW HOUSE & KITCHEN, BANGALORE
HEAD BARTENDER
Establishing all bar training and staff hiring.
Handling customers, complaints and staffing level management. Maintaining regulations and legal compliance for all staff members. Seeing to ordering, stock control and loss reduction. Preparing and serving drinks and hot food.
Managed all aspects of costs and bookkeep
APRIL 2017 - APRIL 2018
PLAYBOY BEER GARDEN, PUNE
BARTENDER
Developed foundational bartending skills by shadowing the head bartender closely and observing carefully.
Practiced the entire drink catalog of 30 drinks, refining technique until met with the head bartender’s approval.
Interacted with customers professionally and put interpersonal communication skills into practice to build relationships. Provided excellent customer service to all guests at all times, paying special attention to accurately filling drink orders. Polished glassware, bussed tables and removed debris to keep customer areas clean.
Maintain inventory in daily basis.
JAN 2016 - FEB 2017
TAJ KRISHNA HOTEL HYDERABAD
WAITER
Assisted guests with menu selections, resulting in a 25% increase in guest satisfaction ratings.
Ensured the dining room was set up efficiently for multiple events resulting in a 40% reduction in turnaround time. Collaborated with the kitchen team to ensure efficient service during peak service hours resulting in a 10% increase in repeat customers. Maintained a high level of cleanliness during and after service,
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