Accounts Payable, Dispatch & Office Manager expert

TINISHA GRANDISON

Atlanta, GA • 678-***-**** • ****************@*****.***

PROFESSIONAL SUMMARY

Detail-oriented Accounts Payable and Dispatch professional with 8+ years of experience coordinating technicians, processing invoices, and maintaining accurate financial and service records. Highly dependable, organized, and skilled in AP workflows, dispatching, scheduling, and administrative operations. Seeking a role where I can apply my office management, dispatch, and AP expertise to support business operations.

PROFESSIONAL EXPERIENCE

Office Manager

Heads Plumbing — Southwest Atlanta, GA

April 2025 – November 9, 2025

Managed daily office operations and provided administrative support to technicians and leadership.

Handled full-cycle Accounts Payable, including coding, invoice processing, and payment coordination.

Dispatched plumbing technicians and optimized daily schedules for timely service completion.

Created and processed purchase orders (POs); maintained accurate billing and job documentation.

Supported customer communication and improved workflow efficiency across the office.

Office Manager / Dispatcher / AP Specialist

Rooter ProXpress — Norcross, GA

July 2023 – March 2025

Coordinated daily dispatch schedules to ensure timely and efficient service delivery.

Managed accounts payable by matching purchase orders with invoices and verifying accuracy.

Ensured vendors were paid accurately and on schedule.

Entered invoices, payments, and service data into internal systems with high accuracy.

Maintained organized financial and operational records.

Supported daily office operations and provided administrative support to technicians and managers.

MTC Coordinator

RS Andrews — Atlanta, GA

September 2018 – June 2023

Verified daily customer payments and ensured accurate posting.

Matched customer visits to corresponding invoices to ensure proper billing.

Maintained accurate records of invoices, payments, and service documentation.

Communicated with service teams to resolve billing discrepancies quickly and professionally.

Supported billing operations with strong attention to detail and record accuracy.

EDUCATION

Vigor High School — Advanced Diploma

Graduated 2008

Remington College

(Program optional—can be added if needed)

SKILLS

Accounts Payable (AP Processing)

Dispatching & Scheduling Technicians

Matching POs to Invoices

Invoice Entry & Verification

Payment Tracking & Billing Support

Detail-Oriented & Highly Organized

Dependable, Strong Work Ethic

Excellent Communication Skills

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