Administrative & Customer Service Professional

Tiffanie S. Nutall

Lawrenceville, GA • 470-***-**** • ***************@*****.***

Administrative & Customer Service Professional

7+ years of experience in administrative support, customer service, data entry, and program assistance across diverse industries. Known for strong organizational skills, attention to detail, and a commitment to delivering excellent service.

Skills Summary

• Office Administration & Program Support

• Customer Service & Call Center Operations

• Data Entry & Order Processing

• Scheduling & Email Correspondence

• Inventory & Shipping Coordination

• RF Scanning & Warehouse Operations

• Microsoft Office Suite & Communication Tools

Education

Medical Administrative Assistant Certificate

Gwinnett College – Lawrenceville, GA July 2014

Phlebotomy Certificate

Hinds Nursing Allied Center – Jackson, MS December 2001 Professional Experience

Customer Service Representative

Randstad (Remote) February 2023 – November 19, 2025

• Delivered high-quality customer support via phone and email for various client accounts

• Resolved inquiries related to billing, product usage, and account management

• Maintained accurate call documentation and followed up on unresolved issues

• Demonstrated strong attention to detail and professionalism in a fast-paced remote environment

Customer Service Representative

Randstad (Remote) November 2022 – February 2023

• Assisted customers with HSA inquiries via phone and email

• Documented call notes and resolved issues efficiently Administrative Assistant / Program Assistant

Gwinnett County DHR – Lawrenceville, GA October 2015 – February 2016

• Supported program operations and staff coordination

• Managed logistics, scheduling, and information tracking Office Assistant / CSR

Staffmark Investment LLC / Averitt Express – Lawrenceville, GA September 2014 – January 2015

• Handled calls, order entry, and warehouse shipping

• Used UPS systems for manifesting and maintained cleanliness Data Entry Clerk

Employment Plus – Gainesville, GA June 2012 – November 2012

• Entered and filed work orders; provided phone support Warehouse Associate

Abacus Staffing Services / Petco – Buford, GA July 2011 – September 2011

• Scanned, packed, and shipped products using RF scanner Dock Associate

Staffmark Investment LLC / Averitt Express – Lawrenceville, GA October 2010 – May 2011

• Sorted cartons for shipment to correct destinations Banquet Server

MWR – Fort Benning, GA January 2008 – October 2010

• Delivered high-quality service in catering environments

• Maintained cleanliness and guest satisfaction

Customer Service / Call Center Agent

TCI Communications – Colorado Springs, CO November 2006 – January 2008

• Provided technical support and product activations Administrative Assistant II

Smart Girls Consignment – Beaufort, SC July 2005 – October 2006

• Managed office tasks, customer concerns, and scheduling Shipper / Receiver

Environment’s Inc. – Beaufort, SC August 2004 – November 2005

• Packed and shipped orders based on invoices

Cashier / Customer Service

Walmart – Beaufort, SC March 2001 – July 2004

• Operated register and handled customer returns

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