Administrative Professional & HR Support Specialist, Data Entry
Resume:
SHELBY REED
SKILLS
• Office Administration
• Research/Resourcing
• Human Resources
• Multi-line Phone Systems
• Transcription
• Event Planning
• Clerical Experience
• Records management
Human resources, Interviews, Hiring
process
•
• Office management
• Customer service
Order entry, Procurement,
Contingency funds
•
• Windows
• Communication skills
• Recruiting
• Microsoft Office
• Management
• Data entry
• Organizational skills
• Computer skills
• Office experience
• Computer literacy
• Client relationship management
• Budgeting
• Social work
• Relationship management
Experienced, Professional, Optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen.
Works effectively with cross-functional teams in ensuring operational and service excellence.
Let me show you, better then I can tell you...
PROFESSIONAL ATTRIBUTES
October 2021 - April 2023
Administrative Assistant to the Executive Director Red Rock Contracting
, Alva, OK
Stay-at-home wife/mother assisted my ex-husband
in his business
February 2019 - June 2021
Administrative Manager Southeastern OK Behavioral Health, Durant, OK
Accelerated problem resolution timeframes by promptly addressing any administrative issues or concerns raised within the office environment
•
Ensured compliance with company policies and regulatory requirements through diligent record-keeping practices
•
Assisted with initial screening for different positions by setting up interviews, processing new hire paperwork and helping with payroll
•
Enhanced Executive Director''s productivity by effectively managing their schedule, appointments, and travel arrangements
•
• Used advanced software to prepare documents, reports Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities
•
Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards
•
• Verified patients information for orderly, up-to-date online systems
• Met office budgets by monitoring and reporting on office expenses
• Created organized filing system to manage client documents Supervised staff and delegated tasks to maintain positive, productive administrative operations
•
Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes
•
Maintained filing Insurance/Medicaid for each client in assisting to the office therapist
•
Organized and updated databases, records and other information resources.
•
Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives
•
CONTACT
Paris, TX 75462
************@*****.***
• Calendar management
• Executive administrative support
• Time management
• Negotiations
• Administrative experience
• Google Docs
• Client support
• Data management
• Medical billing, Medicaid, Medicare
• Behavioral Health Administrative
• Organization and Multitasking
• Critical Thinking
• Microsoft Office Suite
• Database Administration
• Expense Reporting
• Resources Allocation
Electronic Filing Systems-via cloud
services
•
• Analytical Thinking
• Staff Scheduling
• Time Management
• Data retrieval systems
• Documentation and control
• Budgeting and Expense Monitoring
• HR Support
• Data entry proficiency
Maintain positive rapport, local &
state agencies
•
• Business Writing
CERTIFICATIONS
Driver's License
March 2013 - August 2019
Administrative Assistant III- Classified Oklahoma Department of Human Services, Hugo, OK
I was the assistant to the District Director of the Child Welfare division- Classified
•
• Answered multi-line phone system, routing calls, delivering messages. Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
•
• I assisted in background checks using the IMS systems Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records
•
Proficient in record keeping along with detailed documentation of daily operations
•
Maintained all DA reports and hand delivered them to the courthouse in which the case file was being worked
•
Liaised between clients and resources and maintained effective lines of communication
•
Interviewed families and participated in services that needed to be implemented
•
Researched all OKDHS resources that were licensed with the state, for service recommendations
•
• Conducted interviews for Administrative Aides
Surpassed team goals by partnering with colleagues to implement best practices and protocols
•
Ensured every child had Medical Coverage, Tribal enrollment, SS cards and Birth Certificates
•
• Monthly procurement reports on all six county state issued vehicles Ensured accurate record-keeping with diligent data entry and database management for vital state information
•
Maintained positive rapport with all state and local agencies in order to achieve the best possible outcome for the families we served
•
Ensured all contingency funding was provided for the foster parents along with extensive documentation reporting
•
• Proficient in all Microsoft platforms
EDUCATION
August 2000
High school diploma
Pathway Christian Academy, Paris, TX
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