Senior Project Manager - PMO & IT Lead - PMP, ITIL4, ECE

Application Letter

A pleasant day to you.

I am writing to formally express my interest in the Project Manager position or any related role that aligns with my qualifications and professional background. I am currently employed as the Head of the Project Management Office (PMO) and IT Department Officer-in-Charge at Glowlight Corporation, an online gaming and casino service provider, where I have served for the past 3.5 years. In addition to this role, I also manage freelance projects for a Congregate Living Health Facility (CLHF) in San Diego, California. With over 13 years of experience in Project Management, I have led various IT and software development projects, 8 years of which were executed under Agile methodologies. I am a licensed Electronics and Communications Engineer (ECE), a certified ITIL 4 Practitioner, and a Project Management Professional (PMP).

Summary of Key Experience:

Current Role at Glowlight Corporation:

As PMO Head:

• Creation and refinement of backlogs in collaboration with stakeholders

• Agile sprint planning and budget management

• Release Manager

• Stakeholder engagement, issue escalation, and expectations alignment

• Process improvement initiatives and vendor management

• Executive Committee Member and People Management responsibilities

• Vendor Manager

• Change Request Review/Approver

• Process Optimization Manager

• Administrative tasks as assigned by the EXECOM

As IT Department OIC:

• IT helpdesk SLA design, compliance, and issue resolution

• Asset management and system change approvals

• Vendor coordination and manpower supervision

Freelance Program Manager at CLHF (USA):

• Requirement gathering, Kanban ticketing, and release coordination

• Client-facing demos and UAT management

Previous Experience:

Project Manager – Jollibee Foods Corporation (4 years)

• End-to-end software product lifecycle management

• Led cross-functional teams using Hybrid Agile/Waterfall approaches

• Applied DevOps principles and managed 3rd party vendors Project Manager – Medicus (3 years)

• Oversaw clinical trial software development

• Client demo preparation, requirement management, and process optimization I am proficient with tools such as JIRA, Confluence, Lucidchart, Visio, and other project documentation and management platforms. My diverse experience in both local and international projects gives me a unique perspective in managing global teams and cross-cultural communications effectively.

I would appreciate the opportunity to contribute my skills and experience to your organization. I am confident in my ability to add value to your team and would welcome the chance to further discuss how I can support your projects and objectives.

CURRICULUM VITAE

DARYL LAMIG GAUDIEL, ECE, PMP

Block 13 Lot 38, Santorini Estates, Binangonan, Rizal Contact No: 091********

Email Address:***************@*****.***

PERSONAL BACKGROUND

• Birth Date: May 7, 1986

• Age: 39 years old

• Present Address: Block 13 Lot 38, Santorini Estates, Binangonan, Rizal

• Home Address: San Vicente, Binalbagan, Negros Occidental

• Father’s Name: Inocencio Gaudiel Jr.

• Mother’s Name: Carmelita Gaudiel

• Nationality: Filipino

• Certifications: PMP, ITIL 4 Certified

CAREER OBJECTIVE

Experienced and certified Project Manager with over 13 years of expertise in managing software development, IT infrastructure, and Agile transformation projects. Proven ability to lead cross-functional teams, manage multi- vendor environments, and deliver projects in high-pressure industries including gaming, healthcare, logistics, and retail. Seeking a leadership role where I can apply my strategic, technical, and operational experience to drive innovation and project success.

PROFESSIONAL SKILLS

• Certified Project Management Professional (PMP)

• ITIL 4 Practitioner

• DevOps Methodology

• Agile, Scrum, and Hybrid PM practices

• People and Vendor Management

• Process and Project Improvement

• Strong Business Acumen and Communication

• Executive Leadership and Strategic Planning

CERTIFICATIONS AND TRAININGS

• PMP Certification – KnowledgeHut, 2024

• ITIL 4 Certification – Jollibee Plaza, Pasig City, May 8–10, 2019

• Scrum Project Management Training – Active Learning, San Juan, Nov 2016

• Project Management Trainings – Global Knowledge (2013, 2014)

• Internal PM Training – Dev-Touch Information System Inc., March 2013

• CCNA Bootcamp Training – ACE IT Learning Solutions Inc., 2011

• Apple Software & Hardware Certification – PowerMac Center, June 2010 EMPLOYMENT HISTORY

Glowlight Corporation

Head of PMO / IT Department OIC

Jan 2022 – Present

Industry: Online Gaming / Casino Services

PMO Responsibilities:

• Agile project scoping, sprint planning, and backlog management

• Stakeholder coordination and change/release management

• DevOps and ITIL 4 best practices implementation

• Departmental leadership and training initiatives

• Process improvement and Executive Committee contributions IT Department Responsibilities:

• IT team leadership and SLA management

• L3 helpdesk resolution, vendor and asset management

• Change request approvals and compliance oversight Congregate Living Health Facility (CLHF) – Freelance Project Manager

Aug 2022 – Present

Industry: Healthcare / Hospice (San Diego, CA)

• Managed full lifecycle of end-to-end hospice patient management system

• Product owner liaison between clients and developers

• Facilitated client demos, UAT testing, and release management Jollibee Foods Corporation (JFC)

Product and Vendor Manager

Sept 2015 – Dec 2021

Industry: Food / Quick-Service Restaurants

• Oversaw product lifecycle of enterprise applications

• Applied hybrid Agile-Waterfall methodologies

• Vendor management from sourcing to evaluation

• Adopted DevOps principles in deployment

• Roadmapping and internal stakeholder engagement

Axiem Corporation

Project Manager

July 2015 – Aug 2018

Industry: Software Development / BPO

• Managed software department operations and pre-sales engagements

• Budgeting and project delivery tracking

• Directly reported to CEO and held administrative oversight Medicus Research

Project Manager

Sept 2011 – June 2015

Industry: Clinical Trials / Research

• Oversaw 15+ concurrent projects and 20+ staff

• Managed full SDLC of research and medical applications

• Direct report to CEO for project execution and strategy

• Budget approval, resource management, and vendor coordination KEY PROJECT ACCOMPLISHED

• S5.com – Online gaming platform for a major client

• Traffic Management System – Logistics app for Robinsons Retail

• Infrastructure Project – Collaboration with Manila Water

• Jollibee Delivery System v7.0 – Incremental update to nationwide delivery platform

• Multiple Internal JFC Apps – Web and mobile enterprise apps

• eCompliance System – Clinical research data recording across iOS/Android/Web

• eSource App v1.0 – Paperless patient record system

• eConsent App v1.0 – Digital consent forms with secure storage

• Quick Pharma App – Medicine locator app on Android/iOS

• Dr. Pill App – Pill reminder and medication tracker

• AER/SAER Mini Sites – Adverse event reporting tools

• CLHF System – Full hospice patient tracking from intake to discharge

Nothing Follows

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