Operations Support Specialist

Markeisha Stevenson

Cell: 989-***-****

Email: ******************@*****.***

Sparrow

**/**/** -***** ********

Administrative Assistant

Assist in budget preparation and timekeeping. Maintains Caregiver files such a competency tracking and organization. Assist in onboarding new caregivers and scheduling meetings. Take notes and assist in coordination of special projects. Prepare administrative reports from word processing, databases and spreadsheet software. Assist in budget preparation, establish systems for expenditure of funds and expense control, track finances, and reconcile with budget statements. Lansing School District

01/08/24 – 6/31/24

Special Assistant to Chief Operating Officer

Provides special assistance to the administrative staff in their everyday activities. Performs an executes special assistance duties as assigned in various projects. Handles and manages various special assignments as directed by the Superintendent and/or Chief of Staff. Coordinates special assistance functions as assigned in inter-departmental activities. Complies information and completes reports and analysis. IT Right

05/2018 - 07/2023

Call Router

Responsible for answering the direct phone line and transferring calls to the correct department. Create work orders from quotes for clients purchases & labor.

Inovalon

09/2015 - 04/2017

Review Specialist

Responsible for closely monitoring and confirming client requests and provides documentation of such requests. The incumbent will communicate any changes, updates or issues to Lead Review Specialist, Sr. Lead Review Specialist or Operations Manager.

Michigan Quality Community Care Council Lansing, MI 10/2007 – 10/2011

Administrative Assistant

Oversee the day-to-day operations of a Home Health Care Organization, assist in interviewing providers, answering phones, sorting mail, preparing time sheets, preparing/set up for Board Meetings etc., order supplies, set meetings & assisting with training in casual facilities. Responsible for ensuring the comfort and safety of guests with meets & greets. Entering demographic information from trainings and interviews. Assisting with confirmation calls and ordering food for meetings/trainings. Maintain a registry of home help providers, refers providers on the registry to Consumers, offer support for both Consumers and providers through training, peer mentoring and information. EDUCATION

Associate in Social Arts

Major: Human Resources

Delta College University Center, MI

Certificate in Liberal Arts

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