CHRISTINA LUTCHMAN
Jamaica, NY ·917-***-****
******************@*****.***
Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company.
EXPERIENCE
03/2017 – TO PRESENT
STANDOUTCORP-STAFFING/CASE MANAGER
• In-take and staff all referrals received for services.
• Coordinate with therapists, parents, and Service Coordinators to facilitate timely and consistent provision of services.
• Create documents/paperwork for providers to work with the clients.
• Communicate frequently with various departments to ensure timely start of all services.
• Processed newly approved service authorizations and provide therapists with necessary information and documentation.
• Document all information that pertains to the child's Early Intervention services in Notes Log.
• Update database and ensure it contains accurate information.
• Assist Progress Report and Billing Coordinator in obtaining delinquent reports, session notes and other required documents.
• Respond to e-mail and phone inquiries from Service Coordinators, therapists, and office staff.
• Monitored office supply needs with consistent inventory checks and requisition approvals.
08/2013 – 03/2017
THE HOME DEPOT-SPECIAL ORDER ASSOCIATE
• Cleaned display cases, shelves and aisles.
• Stocked shelves, racks and cases with new or transferred merchandise.
• Contacted carrier representatives to make arrangements or issue instructions for shipping and delivery of materials.
• Received and processed online orders for shipment or store pick-up.
• Set up promotional displays and signage to increase sales.
• Greeted customers and engaged in conversation to assess needs. EDUCATION
DEBE HIGH SCHOOL, TRINIDAD AND TOBAGO
HIGH SCHOOL DIPLOMA
09/2001 – 06/2006
NEW VISION IN LEARNING INSTITUTE, TRINIDAD AND TOBAGO BASIC AND ADVANCED COMPUTER LITERACY
11/2006 – 01/2007
SCHOOL OF PRACTICAL ACCOUNTING, TRINIDAD AND TOBAGO BASIC AND ADVANCED PEACHTREE ACCOUNTING
08/2010 – 02/2011
UNIVERSITY OF THE WEST INDIES OPEN CAMPUS, TRINIDAD AND TOBAGO
TAXATION WITH BOOK-KEEPING AND ACCOUNTING
04/2011 – 04/2012
SKILLS
• Documentation and Reporting
• Service Referrals
• Annual Case Reviews
• Progress Evaluation Understanding
• MS Office
• Organization and Multitasking
• Progress Evaluation Understanding
REFERENCE
AVAILABLE UPON REQUEST
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