Administrative Assistant with Medical Office Experience

Tanya Jones

Indianapolis, IN ***** 317-***-**** *************@*****.***

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PROFESSIONAL

SUMMARY

Dynamic professional with a strong work ethic and exceptional customer service skills. Significant experience in medical office environments, prepared for this role. Proven track record in managing patient records, scheduling appointments, and ensuring efficient office operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in medical terminology, electronic health records, and patient communication, valued for reliability and flexibility. Experienced in maintaining compliance with HIPAA regulations while managing records efficiently in fast-paced environment. SKILLS • Strong work ethic • Exceptional customer service

• Guest engagement • Computer skills

• Problem-solving • HIPAA regulations

• Multitasking and organization

WORK HISTORY SERVER 07/2024 to CURRENT

Shadow Lounge & Resturant Indianapolis, IN

Provided exceptional customer service by addressing inquiries and ensuring satisfaction.

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Accurately took orders and communicated them to kitchen staff for timely preparation.

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Maintained cleanliness and organization of dining area to enhance guest experience.

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• Assisted in training new servers on menu items and service protocols. INDEPENDENT CONTRACTOR 03/2022 to 12/2025

3Ts Transportation LLC Indianapolis, IN

Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.

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Enhanced customer satisfaction through timely deliveries and professional communication with clients.

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Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.

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• Operated vehicle safely in highly congested areas with no traffic violations. ADMINISTRATOR 09/2016 to 02/2023

T J

A Passionate Helping Hand Indianapolis, IN

Maintained detailed records of all interactions, allowing for easy reference and improved follow-up on outstanding matters.

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• Assisted clients in efficiently the aboard for home care services. Reviewed and processed Medicare claims for accuracy and compliance with regulations.

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Developed filing system for documents, improving accessibility and record- keeping accuracy.

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EDUCATION High School Diploma

Arlington High School, Indianapolis

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