Versatile Remote Customer Service Professional with Leadership
Resume:
David Sain
Athens, Al **611
*.*******@*****.***
Office / Management
I have over 20 years customer service experience that include management, retail and receptionist jobs. I am a hard worker and a people person. I learn very quickly and a very good mutl tasker. I love a challenge. I am very dependable and always early for everything. Experience
Activity Director/ Residential Assistant
Limestone Lodge
January 2022- Current
I am responsible for activities for residents, such as games, events and outings. I also organize and market for events that we have for residents such as Bingo store and Penny auctions. I am also a resident assistant and certified med tech. I assist residents with showers and daily task when other employees call out or need help. I pass meds as well and cook and prepare meals for them
Account Specialist
5 Forms
November 2011 - January 2022
I answer phone calls for exciting and potential customers, I met sales goals monthly, I am also over collections and returns. I have help grow customer accounts 25% in the last year. Assistant General Manager
Hampton inn
February 2015 - April 2021
responsible for managing and motivating all front office personnel to include hiring, supervision, training, communicating objectives for the day, disciplining, scheduling and visually monitoring performance to ensure adherence to all service and productivity standards to provide guest service
Patient Access Reprensenative/ Er Registrar
North Alabama Medical Center
May 2019- October 2020
Obtained demographic information, validated insurance, and collected payments. Answered and/or refered questions received from patients, visitors, and staff. was able to think critically, have decisive judgment and the ability to work with minimal supervision. Also responsible for creating new medical records for each acct.
General Manager
Wendy’s - Northport, AL
October 2016 to May 2019
Supervised a team that delivered effective results in the areas of quality, guest service, food cost, labor cost, safety, security, cleanliness and product preparation. Managed the execution of all Company policies, procedures, programs and systems. Managed the Restaurants financial performance and drive business sales.
Er registrar
Huntsville Hospital
01/2016-10/2016
Obtained demographic information, validated insurance, and collected payments. Answered and/or refered questions received from patients, visitors, and staff. was able to think critically, have decisive judgment and the ability to work with minimal supervision. Also responsible for creating new medical records for each acct.
General manager
Madison square chevron
January 2000 - January 2016
Was responsible for accepting applications, reviewing applications, hiring, firing, inventory, ordering, stocking and managing 8 employees. Also made schedules was on call for when and if employees called out and Bank deposits
Education
Tanner High School
1983 - 1996
I went to Tanner K-12 I had a 3.98 GPA took 2 years of computer programming and business office
management.
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