Pharmacy Implementation Specialist with Research Experience
Resume:
Nayan Patel
**********@*****.***
https://www.linkedin.com/pub/nayan-patel/77/190/a87
Profile
Excellent quantitative and analytical abilities, Experience in high volume / fast paced work environment, Good team building skills, Proficient in Microsoft word, Excel, Power point. 9 Years of Pharmacy Implementation Experience. 4 years of Research Experience (on benzodiazepine derivatives) at the University of Hertfordshire, United Kingdom. Certified Pharmacy Technician.
Thesis/dissertation
Synthesis of novel 1, 5-benzodiazepine derivatives and its receptor derivatives
Employment History
Pharmacy Implementation Coordinator May 2023 to Present
Administers and manages the installation of assigned accounts
Reviews and completes the configuration, loading and updates of plans
Analyzes benefit requests and secures necessary data to ensure appropriate implementation and alignment with the pharmacy claim adjudication system
Identifies improvement opportunities and mitigates risk to ensure accurate account set up
Researches service issues and provides quick resolution to minimize customer impact
Responsible for requesting, analyzing and reporting pharmacy data
Ensures policies and procedures are documented appropriately
Mentors Implementation Set-up Representatives
Pharmacy Implementation Set-up Representative Aug 2015 to April 2023
Configure, load and update plans into Pharmacy Vendor System
Interacts daily with Pharmacy Implementation Manager and Implementation Consultant to implement new and renewal benefit plans and client pricing
Successfully and independently manages multiple implementation/account changes of medium to high complexity for all pharmacy products and platforms
Resolves implementation issues, questions/concerns, including benefit/product design. Loads completion dates for Pharmacy specific deliverables in all appropriate systems
Analyse pre-defined fields; read free text comments and interpret client intent, reach out to applicable internal partners to validate client intent
Manages all updates and fallout issues on assigned accounts and reports including co-pay variations, DOB discrepancies, effective date discrepancies, group fallout and member fallout
Monitor and manage all aspects of the pharmacy process to ensure accurate account/change setup, including structure loaded into applicable systems
Ensure all transactions are clearly documented and files are easy to access
Pharmacy Technician Jan 2012 to Aug 2015
Item Entry
Establish all prescriptions, assist pharmacist in interpreting prescription Medication, quantity and instruction according to the provider’s written Instruction and route established orders as dictated by departmental Policies and procedures.
Pharmacy Technician (PRN) Dec 2011 to Jan 2012
Research Assistant (worked on benzodiazepine derivatives) July 2005 to Jan 2008
Education
MSc in Pharmacology (Equivalent Master Degree in science of USA) 2003
University of Hertfordshire, Hatfield, U.K.
Bachelor of Pharmacy (Equivalent bachelor’s degree in science of USA) 2002
Rajiv Gandhi University of Health Science
REFERENCE: Will be available on request
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