IT Project Manager - Scrum Master with 20+ Years Experience

ENOCH CAUSEY

*****.********@*****.*** 404-***-**** Lithonia, GA 30038

Summary

Results-driven IT Project/Program Manager and Certified Scrum Master with extensive experience in leading and delivering complex software and infrastructure projects. Expertise in Agile methodologies and Waterfall practices, successfully managing initiatives across networking, communications, and cloud computing domains. Proven track record of enhancing project efficiency and team collaboration, aiming to leverage skills in dynamic environments to drive technological advancement.

Skills

Mergers and Acquisition

MS Office Suite

Java

Oracle

Infrastructure project management

Dev Ops

Cloud-based applications

AZURE

SAAS

Share Point

Managing project financials

e

Jira

Confluence

Planview

Requirements gathering

Customer focus

Meeting facilitation

Business analysis

Scope definition

Software development lifecycle

Project tracking

Budget preparation

Change control processes

Agile methodology

Team collaboration

Experience

Program Management/Lead Project Manager Insight Global-Client Janus International 01/2024 – 7/2025

Day to day responsibilities were capturing and maintaining project plans end to end for approved initiatives. Engagement with a variety of associates, from initiative owners (stake holders) to subject matter experts, architects, development, testing and finance.

Primary PM tool used: JIRA.

Azure: Directed deployment of Azure DevOps pipelines to automate build/release processes, accelerating delivery timelines.

Participated in all agile ceremonies (sprint planning, daily standup, sprint review, retrospectives, backlog refinement)

Managed the identification of complex project interdependencies related to SaaS applications, drove alignment, and led task execution results faster by applying practices of AGILE, Waterfall, and Hybrid using a non-bureaucratic communication approach that supports the business strategy.

Additionally, I led merger and acquisition efforts to remove risks, impediments, and barriers related to financial system management.

Participating in collaboration with cross-functional teams, to promote efficiency. (One of my many strengths as a Servant Leader.

Managed budgetary controls for all projects ranging between $1 million to $23 million.

Additional daily responsibilities entailed working closely with executive leadership to provide a daily bridge between the stakeholders, team leaders, and outside vendors to ensure all projects are on the appropriate path and function under the proper budgetary controls and reporting metrics weekly for each project in the program.

SaaS ERP Applications implemented Salesforce, Azure Dev OPS, Hub Spot, CRM

Partnered with project management teams on development of scope and timelines.

Modified project plans when needed to better align with organizational objectives.

Coordinated with stakeholders to define project scope and objectives.

IT Project Manager /SCRUM RTE Tech Mahindra Client Verizon Business 01/2023 - 12/2023

Managed deployments supporting internal client requests for updates and changes.

Also, with working issues via Confluence and Jira.

Working closely with product owners in support of projects and managing day-to-day expectations of development and testing contacts/teams.

Data Center Co-Location duties included the management of project budget, addressed site location issues, risk etc, along with overseeing vendor management, RFP’s and managing deployment schedules.

The main point of contact for any updates and changes in Jira and Confluence, along with being the single point of contact for communication of project status, issues, and concerns for all levels of management and stakeholders throughout the project lifecycle.

Streamlined operational efficiencies by creating employee schedules, managing payroll, controlling inventory, organizing appointments and executing project compliance procedures.

Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.

Coordinated with stakeholders, customers, vendors, and team members to ensure successful implementation of projects.

Assessed vendor capabilities prior to selection based on cost analysis data points such as price quotes and service level agreements.

Completed full-scale project plans with oversight of engineering activities and design processes.

Monitored progress of the project by tracking activities and resolving issues that arose during execution phase.

Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.

Identified, addressed and either resolved or escalated project issues.

Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.

Lead IT Project Manager K-Force/Client AT&T 05/2022 - 01/2023

Responsible for the delivery of all project functionality for all Salesforce impacted applications End to End for ERP

Responsible for multiple large projects, change management processes Interfacing with cross-functional strategic teams

Clients, architects, testers/testing teams both on and offshore for the AT&T Sales Portal

Responsible for schedules and target dates in one or more project portfolios with a proven track record of driving project teams to deploy over an enterprise project environment

During the cersa

Manage project level budget and spend, along with time reporting and resource allocation

Manage project level schedules and dependencies

Drive and maintain scope and changes

Plan and manage implementation and benefit realization (partner with business and finance)

Manage and drive closure to risks, issues and jeopardies at a project level

Create and manage client and leadership reporting at a project level

Worked in Scaled Agile /Hybrid and Application Development environments with on and offshore development and testing teams

Supported the needs of stakeholders along with reporting project status at the client stakeholder level up to executive level

Networking technologies used SDWAN, WIFI, VMWare, SAN storage, Backup solutions, DNS and DHCP, Active Directory

IT Project Manager Bridgeview Consulting/ Client Empower Retirement &Wealth Management 10/2021 - 04/2022

Responsible for the maintenance and upkeep of the financial product catalog and portfolio-level plans for PMO, including associated resourcing plans for the entire infrastructure team.

Managed all project lifecycle needs, including maintenance of detailed project plans, project charters, risks, and issue registers, and regular reporting.

Management of the end-to-end process for release planning and implementation.

Projects implemented ranged from access security file creation and updates to on-premises platform conversions to the cloud in Azure, using agile and some waterfall methodology.

Extensive stakeholder and leadership management, driving delivery through consistent and collaborative communication.

Experience with O365 and shared services upgrades, and management of project costs.

IT Project Manager Smart Folks/Client Infosys 02/2021 - 09/2021

Manage the delivery of all project functionality for all impacted applications/teams

End-to-end program management of one or more programs containing multiple large projects

Maintained open communication channels with stakeholders, including development teams and sponsors

Developed project charter develop sub-project charter and management plan

Recommend tradeoffs within the project

Managed the defining and management of project scope in addition to reviewing with management for approval

Facilitated discovery sessions to address M&As related to security remediation processes, Identity and Assessment of systems, and possible security remediation tasks that may be needed

(Patching, Configuration Changes, Password and Policy reinforcement)

Addressed possible remediation steps

(System Harding, Malware Antivirus considerations, backup and recovery)

Infrastructure Project Manager J6 Management Consulting Client AT&T 01/2019 - 02/2021

Document project plans and compliant project documentation

Create technical schedules for infrastructure projects that reflect coordination of platform conversions

Ensure tasks/activities are executed within budget/timeframe, while managing project resources

Facilitate work groups and stakeholder reviews

(Capturing and clarifying specific requirements of each project)

Managing day-to-day ticket servicing activities related to security data changes

Ie: Patching, Configuration Changes, Password Policy enforcement

Document project goals and success markers and determine how success will be measured and tracked as movement

Documentation of project requirements and ensuring follow-through on action items are complete

Presented weekly and monthly reporting to leadership at the management and executive levels and incorporated feedback suggestions for use by technical teams In order to prioritize issue resolution

Responsible for budget management and product/service pricing for newly acquired vendors

Responsible for project initiation activities including the initial resourcing, set up and project kick-off

Managed project change control process team to ensure that scope control was tightly adhered to as defined via statement of work requirements

Managed and coached Agile methodology to newly hired product owners, scrum masters, and engaged development and testing teams for deployment/implementation of code

Conducted Agile ceremonies, sprint planning, daily standups, sprint reviews and sprint retrospectives along with addressing sprint backlog, product backlog and product increment

Lead Project Manager Pyramid Consulting Client-Delta Airlines 08/2018 - 01/2019

Drive daily all agile teams (design, architecture Development and testing)

Participated in all agile ceremonies (sprint planning, daily standup, sprint review, retrospectives, backlog refinement)

Interface with project stakeholders and leadership including business and product teams to address platform changes to infrastructure initiatives ranging from Sales, Product Catalog Requirement Analysis, Design, Development using Agile/Scrum methodology to fulfilling all required compliances along with full validation of requirements etc

Manage project budget/financials, resource management/forecasting

Manage all task related to IT Security projects, end user identity and access management, management of active directory (profiles and domain identity)

Proactively manage any infrastructure changes in project scope, identify potential crisis and devise contingency plans to overcome possible roadblocks for plan updates to infrastructure

Understand and articulate the business and technical implementation of decisions that are being made by project teams, whilst managing senior stakeholders' relationships to ensure successful project delivery

Effectively communicate and manage client's expectations

Monitor project status and present relevant projects reports to the internal and external stakeholders

Managed and coached Agile methodology to newly hired product owners, scrum masters, and engaged development and testing teams under studio model for deployment/implementation of code

Conducted Agile ceremonies, Sprint Planning, Daily Standups, Sprint Reviews and Sprint Retrospectives along with addressing sprint backlog, product backlog and product increment

Sr. Project Manager (Infrastructure) Sun Technologies Client-Macys Technology - Atlanta, Ga 09/2017 - 06/2018

Lead a team of 15 developers, architects and testers with an end goal of completing several projects, internal platform conversion from Lotus notes to Microsoft 360, internal Share Point upgrades to accommodate our human resources department

Lead Infrastructure/app dev projects using Agile methodology for implementations

Managed budget and product/service pricing for newly acquired vendors

Ran point leads on all end-to-end implementations on portfolio projects focusing on the interactions between internal and external infrastructure customers, the coordination of resources, project scope, business requirement documentation, project documentation, project status reporting, project risk management, timelines, and change management as well as post-implementation audit reviews

Managed Single Sign On efforts with outside vendor management teams engaged to provide SAAS, PAAS and IAAS services at the infrastructure level

Provisioned SSLs for vendors managed security access, provisioned and managed user access and security levels

Lead IT Project Manager J6 Management Consulting/ Client-AT&T 04/2015 - 08/2017

Assigned to ATT/Direct TV MergerJ

Managed a team totaling 50 members, Development teams, (On and Offshore) Testers (On an Offshore) Architects, Scrum Masters and Business Analyst

Product Owners, Product Catalogue Owners

Reviewed API inventory and assignment for New ATT IVR Platforms in the West Regions, Central Region and Eastern Region after conversion from Direct TV

Responsible for budget management and product/service pricing for newly acquired vendors, programing vendors

Managed Business ERP (Enterprise Release Planning) Requirement Gathering process via both Agile and Waterfall and Hybrids projects for all API references and insuring requirement traceability points and document versioning are accurately preserved for compliance for Java and SQL Development in order to satisfy compliancy rules and provide better customer experience

Managed Single Sign On efforts for Product Catalogue updates and enhancements via provisioned SSLs and managed user access and security levels

Engaged with Architects and development teams on and offshore for issues that may cause projects to be put in escalation mode for immediate resolution

Managed API testing environmental efforts related to infrastructure in order to keep separate from live production

Oversaw Change Management process for issues related to API scope changes, business requirement changes & requests for additional funding if needed

Managed project planning activities, including but not limited to: Defining the overall scope of the project; Creating and maintaining a consolidated timeline/schedule highlighting the major milestones and associated dates for project activities; Identifying and communicating project impacts and dependencies; Putting mechanisms in place to ensure on-going control of the project (E.g., Kick off meeting, overall Project Management Approach, Communication Plan, Risk Management, Issues Management, Defect management

Reporting project status to executive level management

Managing project milestones from inception to full deployment

Hosting user stories and feature grooming sessions, Iteration planning sessions and demonstrations at post iteration

Managing Project sizing ceremonies and daily stand ups

Lead Project Manager/ Digital Experiene/ Accenture -Client AT&T Atlanta, Ga 11/2014 - 01/2015

Managed the creation of infrastructure Project Plans, Project Requirements, Design Documentation, and overall project through the full software development life cycle

(Waterfall/Agile) for development in Java environment

Responsible for all reporting and resource management to stakeholders and leadership

Managed Business Requirement Gathering process and insuring traceability points and document versioning are accurate

Responsible for reviewing and baselining all business requirements, system requirements (under waterfall)

Also worked closely with and backed up Scrum Masters and Product Owners as support when hosting Agile ceremonies (Feature Grooming, Iteration planning, review of user stories)

Interfaced with cross- functional teams both on and offshore in the My ATT

Com/Direct TV Entertainment space

Closely worked with development contacts, Architects and Testing contacts to ensure that all elements, API's, Wireframes, Cloud configurations and milestones in Agile and Waterfall were being met for full deployment

Managed software update efforts via AWS for PAAS, IAAS and SAAS application platform changes

Ensure predictable, consistent, and successful project delivery

Responsible for Defining the overall scope of the project; creating and maintaining a consolidated timeline/schedule creating API test cases highlighting the major milestones and associated dates for project activities; Identifying and communicating project dependencies and impacts and risks; Putting mechanisms in place to ensure on-going control of the project (E.g., Kick off meeting, overall Project Management Approach, Communication Plan, Risk Management, Issues Management, Change Control Management quality assurance and defect management, etc.)

While changing over to Agile Methodology, I managed and coached Agile methodology to newly hired product owners, scrum masters, and engaged development and testing teams under studio model for deployment/implementation of code

Conducted Agile ceremonies, Sprint Planning, Daily Standups, Sprint Reviews and Sprint Retrospectives along with addressing sprint backlog, product backlog and product increment

Reporting project status to executive level management

Managing project milestones from inception to full deployment

Hosting feature grooming sessions, Iteration planning sessions and demonstrations at post iteration

Managing Project sizing ceremonies and daily stand ups

Lead IT Project Manager/Ignite Consulting Amdocs/AT&T - Dallas, Tx 10/2011 - 11/2014

Total in Enterprise project deployments 5milion over 3 years

Manages, coordinates, leads projects from initiation through delivery

Responsible for meeting the project requirements and managing project scope, quality, schedule, budget, resources, and risk

Serve as a liaison between all the cross functional teams

Managed Project Plans, Requirements, Design Documentation, and overall project through the full software development life cycle

(Waterfall/Agile)

Responsible for all Cloud and API code configurations for My ATT.com

Responsible for reviewing and baselining all business requirements, system requirements (under waterfall)

Also worked closely with and backed up Scrum Masters and Product Owners (Product Catalogue owners) as support when hosting Agile ceremonies (Feature Grooming, Iteration planning, review of user stories)

Interfaced with cross- functional teams in Java, SQL and Share point both on and offshore in the My ATT.Com/Direct TV Entertainment space

Engaged with development contacts and testing contracts etc

All to ensure that all milestones were being met for full deployment along with Cisco IPT Voice Telecommunications requirements

Managed engineering teams that configured routers against cloud engineering teams to support assigned ATT/Direct TV portals

Managed all in project planning activities, including but not limited to: Defining the overall scope of the project; Creating and maintaining a consolidated timeline/schedule highlighting the major milestones and associated dates for project activities; Identifying and communicating project dependencies and impacts; Putting mechanisms in place to ensure on-going control of the project (E.g., Kick off meeting, overall Project Management Approach, Communication Plan, Risk Management, Issues Management, Change Control, etc.)

Reporting project status to executive level management

Managing project milestones from inception to full deployment

Hosting feature grooming sessions, Iteration planning sessions and demonstrations at post iteration

Managing Project sizing ceremonies and daily stand ups

Collaborate with diverse and strong cross functional teams

IT Project Manager AT&T Mobility 11/2010 - 10/2011

$50 Million Dollar Release of iPhone Release

Managed creation of Project Plans, Product Catalogue updates along with creating Requirements, Design Documentation, and over all project provisioning points through the full software development life cycle

Responsible for all reporting and resource management

Interfaced with cross-functional teams both on and offshore, development contacts and testing contacts

All in an effort to ensure that all milestones were being met for full deployment along with Cisco IPT Voice Telecommunications requirements for iPhone Launch

Responsible for weekly reporting to Executive Management, Director, VP

Sr. IT Project Manager AT&T Wireline - San Ramon, Ca 11/2007 - 10/2010

$70 Million Dollar Release ATT U-verse Product

Develop integrated baseline project plans applying estimating models, identifying resources and skills required, document estimating assumptions, refine plans and manage performance against them

Recommend best solutions based on understanding business issues

Provide task-based schedule and cost forecasts and assist in assessing risk-based provisions

Capture and track program metrics and perform analysis

Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk

Manage client expectations, anticipate operational and tactical risks and tracks them

Clarify, identify, and track requirements and issues for Java Development, use of TIRKS, IOF, remove barriers, resolve minor project issues and escalate to immediate manager where required

Manage project closure initiatives, such as client satisfaction survey and closure analysis

Document and archive project activities, deliverables, tools and findings for future projects

Support the launch of ATT- U-verse on ATT's Broadband Network Management Platform

Sr. IT Project/ Program Manager AT&T (Consultant) - San Ramon, Ca 04/2005 - 07/2007

$500k Enhancement Release for Legacy ATT Provisioning Systems

Responsible for defining and managing project schedules including dates, timelines and deliverables

Managed customer expectations to successfully deliver project

Served as main point of contact, from project launch and implementation to deployment and some post-delivery maintenance

Responsible for changes with scope and release schedules and managed project plans and estimates for internal and professional services against application deliveries

Provided recommendations that determine customer time and expenses and reported on project progress

Responsible for coordinating input from all business units, business owners, and business partners for example Data Product Catalogue teams, to aid in correct identification of Joint Requirements, Business Requirements, Technical and system requirements as it relates to new product updates and enhancements

Worked with the product managers and business owners to gain full concept of business and product objectives

Worked collaboratively with a broad set of related project resources to identify application process changes and document requirements for approval by the business

Also, the manager responsible will facilitating and coordinating the planning and testing of new provisioning software and software upgrades into a new environment

Education

Southern University Baton Rouge, Louisiana

Mass Communications, Computer Science

Websites, Portfolios, Profiles

www.linkedin.com/enochcausey

Phone

cell, 404-***-****

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