Heather Villyard
Gainesville, GA
Mobile 404-***-****
**********@*******.***
Key Skills
Executive Time Management
Expense & Invoice Management
Vendor Relationship Management
Vendor Procurement
Workflow Optimization
Decision Support
IT Coordination
Quality Control
Trend Analysis
Professional Experience
Mansfield Oil Gainesville, GA
Procurement Analyst September 2024 – Present
Manage and process 300+ IT invoices monthly, ensuring accuracy, compliance, and timely payment
Monitor technology spend and procurement, aligning financial activity to strategic initiatives
Partner with Accounts Payable and Finance to reconcile costs, maintain budget alignment, and ensure precise CapEx/OpEx reporting
Support development of frameworks that measure business value and IT impact
Assist in the design and implementation of IT systems, enhancements, and process optimizations
Provide analytical insights and executive-ready narratives to IT and business leadership, enabling data-driven decision- making
Clarify how project outcomes, procurement activity, and financial reporting work in concert to drive transparency and accountability
Conduct market research to identify trends, evaluate supplier capabilities, and recommend alternative sourcing options
Analyze vendor proposals and pricing to ensure competitive cost structures and optimal value Cardinal Health Remote
Administrative Assistant September 2023 – June 2024
Partnered with Product Implementation Engineers to coordinate software installations, scheduling, and user training
Managed implementation calendars and logistics to ensure efficient resource allocation and customer readiness
Maintained detailed customer interaction records in Salesforce to support tracking, reporting, and follow-up
Provided post-installation support and troubleshooting to resolve software-related issues and improve user experience
Achieved a 93% successful installation rate through proactive coordination and hands-on customer support Sunrise Medical Solutions Remote
Transportation Coordinator September 2022 – July 2023
Coordinated non-emergency medical transportation for workers’ compensation patients, ensuring timely arrival to medical appointments and work locations
Identified and resolved logistical issues and delays, communicating proactively with managers, customers, and drivers
Estimated and forecasted potential delays and associated costs across various scheduling scenarios to minimize disruption
Addressed customer and operational challenges directly, collaborating with personnel and supervisors to achieve resolution and service quality
Led vendor procurement and relationship management, including contract negotiation, onboarding, compliance, and risk management
Managed vendor quality control by monitoring performance trends and conducting regular audits and inspections Prime Retail Services Remote
Administrative Assistant April 2018 – July 2021
Developed and updated departmental SOPs and policies to improve operational consistency
Provided executive support including calendar management, scheduling, travel arrangements, and expense processing
Led vendor procurement, onboarding, and relationship management, supporting long-term business growth
Executed cross-functional projects for senior leadership, resolving issues to deliver on-time and under-budget outcomes
Coordinated logistics for internal events, meetings, and training programs, including catering and communication support
Alliance Defending Freedom Remote
Paralegal April 2018 – July 2021
Produced well-researched, articulate legal briefs, pleadings, and statements
Minimized workflow downtime by organizing and managing client billing and case management files
Prepared and organized exhibits and supporting documentation for trial presentation
Filed pleadings and legal documents with court clerks to meet strict deadlines and procedural requirements
Reviewed, analyzed, and interpreted legal documents, discovery materials, and contractual agreements
Conducted legal research using Westlaw and LexisNexis, examining statutory law, case law, secondary sources, and applicable federal and state regulations
Drafted professional correspondence to clients, opposing counsel, and court personnel Fox, Chandler, Homans, Hicks & McKinnon, LLP Gainesville, GA Paralegal April 2018 – July 2021
Produced well-researched legal briefs, pleadings, and statements
Managed client billing and case files, reducing administrative downtime and improving workflow efficiency
Prepared and organized trial exhibits and supporting documentation
Filed legal documents with court clerks to meet strict deadlines
Conducted legal research using Westlaw and LexisNexis, including statutory law, case law, and regulatory interpretation
Prepared pleadings, affidavits, motions, and exhibits with strong attention to detail
Responded to inquiries via phone and email, ensuring professional client and stakeholder communication Education
University of North Georgia – Associates, Sociology 2007