Kathy Boykin
** ***** ********** ********* ************** support to Senior Level Management
Competencies: Problem-solving, Administrative, Communications, Computer Proficiency, Supervisory EXPERIENCE
Family Caregiver
At Home, St. Louis, MO
Mar. 2023 - Present
Prescription medication management
Providing regular meals and buying groceries
Housekeeping and maintenance
Schedule doctor appointment
Report and monitor any changes in mental or physical condition to doctors/nurses Help with personal hygiene and care
Administrative Assistant
St. Louis Community College, St. Louis, MO
Academic Success & Tutoring Center, Jan. 2019 – Mar. 2023
• Encouraged and supported a diverse community of students within the tutoring department while they improved/developed their academic skills
• Primary point of contact for administrative and department inquiries from prospective students and visitors regarding services provided by the center
• Facilitated the increase of foot traffic to the center by posting flyers across campus, and participating in department-specific special events
• Ordered/stocked office and marketing supplies and created new employee files
• Compiled and entered data into various databases
• Supported the department manager by creating employee reports and documents
• Liaison with various departments, i.e., Student Center, Campus President Secretary, within the campus regarding campus-wide events
• Participated in professional development offered by STLCC Student Assistant,
St. Louis Community College, St. Louis, MO
Business & Information Systems Office, Aug. 2017 – Dec. 2018
• Directed students to the appropriate professor regarding business coursework
• General clerical support in the form of stocking supplies, file management, answering phones, and taking messages
• Supported administrative staff with various tasks, demonstrating the ability to work independently and collaboratively
• Posted flyers and monitored department bulletin board Office Administrator,
Sentry Management, Inc., Alexandria, VA, Jan. 2015 – July 2015
• Facilitated resolution of complaints from co-owners and responded to queries
• General clerical support which included filing, and ordering office supplies
• Processed and routed assessment payments to the corporate office Assistant Manager,
First Owners Association, Alexandria, VA, Jan. 2014 – Apr. 2014
• Interim manager for the condominium association
• Facilitated repairs for co-owners/residents regarding repair requests for their units and within the condominium common areas
• Composed policy violation letters to residents to get residents up to condominium standards
• Resolved front desk scheduling conflicts
Assistant Manager, 2012 - 2014
Front Desk Supervisor, 2009 - 2012
Administrative Assistant, 2008 - 2009
Brittany Condominiums, Arlington, VA, 2008 - 2014
• Responsibilities expanded and involved ensuring residents understood condo policies and bylaws; administrative duties overlapped in all roles
• Monitored & facilitated repairs in units or common areas
• Conducted file audits to ensure that resident records were current and accurate
• Coordinated special projects which consisted of upgrades or repairs to all units
• Acted as a stand-in during the General Manager’s absence
• Sent community-wide web posts regarding building projects, meetings, and events
• Received and processed assessments, audited timecards, and created front desk clerk schedule
• Trained and developed front desk staff in procedures and policies EDUCATION
Associate in Arts Degree,
St. Louis Community College, St. Louis, MO
Graduate – Dec. 2019