FIZZAH
JALIL
*********@*****.***
East Brunswick, NJ 08818
Bold Profile
Dynamic sales associate with a proven track record at None Yet, excelling in customer service and relationship building. Leveraged exceptional communication skills and cash handling accuracy to boost sales by 15%. Adept at fostering client loyalty and driving business growth through strategic product promotions and teamwork. PROFESSIONAL SUMMARY
SKILLS
• Customer service
• Teamwork and collaboration
• Time management
• Problem-solving skills
• Listening skills
• Multi-tasking strength
• Problem-solving
• Excellent people skills
• Reliable and punctual
• Exceptional customer service
• Relationship building
• Outgoing personality
• Cash handling
• Money handling
• Flexible schedule
• Verbal/written communication
• Cash register operation
• Cash handling accuracy
• Client service
• Store opening and closing
• Sales expertise
• Product sales
• Customer needs assessment
• Meeting deadlines
• Guest relations
• Sales training
• Sales development
• Sales goals attainment
• Brand promotion
• Point of sale operation
• Negotiation tactics
• Relationship selling
• Product promotions
• Business development
• Sales trends
• Fraud detection
• Sales forecasting
None Yet - Sales Associate
WORK HISTORY
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
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Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
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• Built relationships with customers to encourage repeat business. Processed returns, exchanges, and refunds adhering to store procedures.
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Helped customers locate products and checked store system for merchandise at other sites.
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• Prepared merchandise for sales floor by pricing or tagging. Provided positive first impressions to welcome existing, new, and potential customers.
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• Engaged with customers to build rapport and loyalty. Solved customer challenges by offering relevant products and services.
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Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
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Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
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Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
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Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
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Educated clients on current promotional offerings and products using persuasive selling tactics.
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Assessed customer needs and utilized suggestive selling techniques to drive sales.
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Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
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Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
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• Collaborated with team members to achieve monthly sales targets. Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
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• Resolved customer complaints with patience and understanding, Punjab University
Pakistan • 03/2002
Associate Of Arts: Education
EDUCATION
restoring customer confidence.
Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
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Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
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