MORGAN ROBINSON
**************.******@*****.*** 503-***-**** linkedin.com/in/morgannrobinson/
PROFESSIONAL SUMMARY
Senior AWS Cloud FinOps Engineer, Analyst and CSM, managing, training and optimizing 20 enterprise companies and their cloud estate, ensuring cost efficiency, security and transparency in AWS cloud resources. Work closely with finance, CFO/CTOs, procurement, IT and engineering teams to align cloud spending with organizational goals and drive financial accountability and savings. My client average savings and optimization estimate is 32% vs client doing it alone.
EDUCATION CERTIFICATIONS
●Bachelor of Arts: Psychology, Otterbein University, Westerville, OH 2003
●Certificate of Early Education: Ashland University, Columbus, OH Herne Bay, NZ 2010
●AZ 900 Azure Cloud Fundamental 2019
●AWS Business Professional & AWS Cloud Economics 2020
●AWS Certified Cloud Practitioner 2025
SKILLS
●Contract \ Licensing Negotiations
●Cloud Solution Consultant
●Cost Analysis and Reporting
●Trusted Advisor Security Hub
●Cloud Optimization
●Cloud FinOps – AWS
●Financial Analysis
●Terraform
●ECS/EKS
●Risk Analyst
●Cloud Business Process
●Interpersonal Skills
●Cloud Strategy
●Client Relations – Technical Account Management
●Cost and Resource Optimizations
●Relationship Building
●Cybersecurity Data Protection Solutions
●Written/Unified Communication
●Train end user and engineers on cost optimizations, security risks and analytics dashboards
●Confident decision making
●Savings instruments (ie. Reserved Instances and Savings Plans)
●Proactive Leader
●FinOps Platforms- Power BI; Quicksight; Vega Cloud, CloudHealth
EXPERIENCE
Mission, a CDW Company February 2025-Current
Technical Account Manager FinOps
●Perform technical account reviews on 20 AWS client’s environments across all pillars of the AWS well architected framework
●Meet with customers regularly to understand operational needs and share personalized recommendations for AWS environment improvements.
●Create presentations for 20 customers on a monthly basis to understand operational, security and cost optimizations and share recommendations for AWS improvements by using AWS Trusted Advisor, Security Hub, Saving Instruments (RIs and SPs)
●Work with internal Mission teams to act as an advocate for the customer and ensure an excellent customer experience
●Utilize Cloud Management Platforms to give customers cost visibility into AWS spend and align spend with goals and budget
●Conduct regular ticket reviews with Mission Cloud customers
●Recommend and train on the benefits of Terraform for CI/CD and cost management of multi cloud management
●Educate customers on current and new technologies and services, including Mission Cloud and AWS offerings
●Communicate how specific Mission and AWS products, services and solutions including our product roadmap align to customer use cases and service gaps
●Configure Split cost allocation and mapping for ECS/EKS
●I am the escalation point of contact for the Customer Engagement Support Engineers
●Hold regular governance sessions with customers
●Provide support to Billing for customer questions; give insight into specific line items that appear on Mission invoices
●Stay educated on cloud infrastructure and operations trends and best practices, including the AWS well-architected framework.
SPOT BY NETAPP – AWS July 2022-August 2024 Cloud FinOps and Cost Manager (EST USA and global clients)
●Analyzed (engineering teams) cloud workload usage, optimization and spending patterns
●Developed/implemented 2 new strategic initiatives to minimize cloud expenditures for customers, enhancing overall cost efficiency.
●Created custom reports on data analysis around workload (usage) changes, workload, planning, cost, resource under-utilization and optimization opportunities
●Analyzed data trends for 15 enterprise clients to formulate and present actionable $3.2M in cost-saving strategies to sales team, upper management, procurement, IT managers and engineers.
●Managed the acquisition, conversion and sales of reserved instances for 15 medium-enterprise level clients to surpass the cost savings achieved through compute savings plans by 38% vs on-demand costs (estimated $2.1M dollars in cost savings)
●Conducted detailed analyses of customer cloud usage to optimize the balance between EC2 and non-EC2 reserved instances, savings plans and maximizing financial efficiency
●Implemented training for internal team members, clients and engineering teams on the impact of saving instruments (i.e., RIs and Savings Plans) in regards DynamoDB, Sagemaker, EC2 and Non-EC2 workloads ● Monitored cloud usage and spending metrics to ensure compliance and budget limitations
COVENANT TECHNOLOGY – MICROSOFT January 2021-January 2023 Emerging Technology Manager
●Worked with customers to negotiate pricing, contracts terms of EDP and CSP
●YTD: won 4 deal negotiations in the first 30 days SOW revenue of $3,500-23,000
●Collaborated with legal, upper management and other business groups to find and resolve agreement issues
●Managed 15 clients governance, risk and compliance around their industry’s compliance Regulation – GDPR; DORA; NIST; PCI
●Project Manager for the engineering team and the associated projects that are onboarded
●Managed 2 internal teams and my end clients – setting monthly 1:1 with end clients, kickoff meetings with PM team and clients, weekly internal meetings on goals/quotas, product change meetings, compliance regulation changes
●Deliver services and solutions for clients using the suite of Microsoft’s PowerApps, Power BI, SharePoint, Power Automate, Microsoft Teams, AWS Cost Explorer
●Collaborated with end clients on implementing Azure AD
●Reviewed partner and vendor contracts for better discounts and pricing – contract negotiations
●Monitor usage metrics via Cloudwatch to showcase recommendations on optimization of cloud resources
●Consulted, trained and created: Canvas and Model driven Power Apps for 20 users
●Provided End User Training – Microsoft Office Business Applications to 40 users
●Insure licensing is in compliance with their data industry regulations
CRAYON – MICROSOFT January 2020 – December 2020 Senior Cloud and Technology Consultant
●Initiated and closed 44 new logo and existing up- sales in: SMB market, partner, channel, end customer, multi-cloud and hybrid solutions of Microsoft, Azure, GCP and AWS– Private, Government, Education,
●Commercial and Public Sectors including working with inside and outside ISV/partners/technical staff to upsell current customers with CSP, EA and Open Business Licensing agreements
●Total Closed Revenue: $2,469,900 YTD – SMB Market
●Managed 4 partners – setting monthly 1:1 to generate new business, answer questions, security and compliance reg changes, discuss new Azure funding programs
●Provided cloud solutions on: Cloud and Technology optimizations, Licensing Baselines, Professional Services, Support, Management, Architecture Designs, Backup, DR Solutions, Data Protection, Security Solutions, DevOps and Microsoft Licensing
ATMOSERA – MICROSOFT August 2018 – November 2019 Microsoft Partner, Senior Sales Executive
●Initiated and closed new logo sales in the Data Center, SMB market Microsoft and Azure Cloud Solutions – Private, Government, Education, Commercial and Public Sectors
●Negotiated pricing, support, service terms and conditions
●Presented, negotiated pricing, support and service terms and conditions for integrating Azure solutions.
●Provided cloud solutions on: Microsoft Azure optimizations, Professional Services, Support, Management, Backup, Disaster Recovery, Data Protection, Security and Microsoft Licensing
●Provided security solutions for FedRAMP, HIPAA, HiTrust, NIST, ISO, IRS, PCI compliant environments
●Ranked “Top Sales Executive” in 2019 year to date for new logo
●Signed – Won 2 Top Priority clients from lost deal file
●Numerous client recognitions for my “Client First” approach, response time and follow-up
KAMIND IT – MICROSOFT January 2018 – August 2018 Outside Sales Executive Microsoft Gold Partner
●Identified needs of 6 prospects and matched appropriate Microsoft, Azure, Microsoft licensing and end-user support with a focus in the Education, Software, Financial, Medical industry based on
compliance and agreement type. Revenue won $23,000/month
●Provided low level end-user support to 10 clients
●Negotiated Microsoft CSP agreement pricing and support services
US BANK 2010-2018 Financial Sales SMB Loan Officer Personal Banker Collections-Fraud Analyst
●Lead a team of 5 Personal Bankers and loan officers in the sales and training of financial products and services such as: mortgages, HELOCs, checking, savings, credit cards, retirement accounts and other financial services
●Competitive analysis of business products and pricing to fit 4 clients into best product. Revenue brought to the branch $1.1M/month.
●Closed $790k deal in my 3rd month
●Collections and Fraud Analyst for the Equipment Finance Division
●3rd and 4th quarter of 2017 I exceeded goal 189%
●Earned “Top Box” award for customer service rankings in 2 consecutive quarters
●Ranked #3 of 158 in the Region for loan production and financial sales
Manley, Deas, Kochalski, LLC 2005-2010 Legal Assistant – Title and Foreclosure
•Prepared legal documents, which include title reports, contracts, appeals and service docs.
•Generated annual and quarterly reports for review with management.
•Reviewed Motions, Orders, Service Agreements and Certificate of Judgments and filed them.
•Participated in client conferences and drafted follow-up correspondence.
•Reviewed case records, researched information and updated case progress.
EDUCATION CERTIFICATIONS
●Bachelor of Arts: Psychology, Otterbein University, Westerville, OH 2003
●Certificate of Early Education: Ashland University, Columbus, OH Herne Bay, NZ 2010
●AZ 900 Azure Cloud Fundamental 2019
●AWS Business Professional & AWS Cloud Economics 2020
●AWS Certified Cloud Practitioner 2025