Customer Service Oriented Administrative Professional

OWEN IGBINIDU

Baltimore, MD

443-***-**** *************@*****.***

LinkedIn: linkedin.com/in/owen-igbinidu-4b3422311

PROFESSIONAL SUMMARY

Detail-oriented Administrative Assistant with experience in healthcare and recovery service environments. Skilled in patient coordination, scheduling, medical documentation, and front-desk operations. Strong communication skills with a background in public relations and advertising. EDUCATION

Landmark University — Omu-Aran, Kwara State, Nigeria Bachelor of Science (B.Sc.) in Public Relations & Advertising Graduated: September 2022 GPA: 3.05

PROFESSIONAL EXPERIENCE

Administrative Assistant

Family Care Nurse Practitioners, LLC — Baltimore, MD February 2025 – Present

• Coordinate and confirm patient appointments, ensuring efficient scheduling and timely follow-up reminders.

• Provide front-desk support by welcoming patients and facilitating smooth check-in processes.

• Maintain patient medical records in compliance with HIPAA standards. Administrative Assistant

Next Level Recovery — Glen Burnie, MD

February 2024 – December 2024

• Scheduled and managed client appointments, optimizing staff calendars.

• Processed medical authorizations with accuracy and protocol compliance.

• Delivered professional front-desk support and maintained confidential records.

• Earned CPR Certification.

Marketing Intern

MediaReach OMD — Lagos, Nigeria

February 2023 – July 2023

• Monitored television and radio advertising campaigns.

• Verified advertisement airings and reported discrepancies. SKILLS

Languages: English, Yoruba

Technical Skills: Microsoft 365, Office Ally, ICA Notes, Video Editing CERTIFICATIONS

CPR Certification

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