Salesforce Admin & Developer - Flow, Apex, LWC Expert

Bharath Kuruvalli

Salesforce Admin & Developer

Connecticut, USA +1-203-***-**** ****************@*****.*** LinkedIn TECHNICAL SKILLS

Automation: Flow Builder (Record-Triggered, Screen, Scheduled), Process Optimization Development: Apex Classes, Triggers, Batch & Scheduled Apex, Lightning Web Components (LWC), Visualforce (legacy support) Integrations: REST & SOAP APIs, Platform Events, Outbound Messaging, Named Credentials, Middleware exposure: MuleSoft, Dell Boomi

DevOps & Tools: Git, Bitbucket, GitHub, Salesforce CLI, Copado, CI/CD deployment support Data & Reporting: SOQL, SOSL, Reports & Dashboards, Data Loader, Workbench Core Salesforce Skills: Salesforce Platform, Sales Cloud, Service Cloud, Lightning Experience, Standard & Custom Objects, Page Layouts, Record Types

Security & Configuration: Profiles, Roles, Permission Sets, Sharing Rules, Validation Rules, Approval Processes PROFESSIONAL EXPERIENCE

Perficient Salesforce Admin & Developer USA Feb 2025 - Present

• Gather business requirements and configure Sales and Service Cloud features including objects, fields, validation rules, approval processes, and security settings.

• Design and implement Flow-based automation to streamline sales and service workflows and reduce manual effort.

• Develop and maintain Apex classes, triggers, batch, and scheduled jobs for complex business logic not achievable through declarative tools.

• Build Lightning Web Components to enhance user experience and support custom UI requirements.

• Created reports and dashboards to provide operational and performance insights.

• Performed data migrations using Data Loader and Workbench while ensuring data integrity.

• Support integrations with external systems using REST and SOAP APIs and middleware tools.

• Participate in Agile development cycles and support deployments through Git-based version control and CI/CD pipelines. Accenture Salesforce Admin & Developer India Jan 2020 - Jul 2023

• Configured Salesforce Sales and Service Cloud features, including objects, page layouts, validation rules, approval processes, and role-based security.

• Implemented automation using Flows and Apex to improve operational efficiency and reduce manual processing.

• Developed Apex triggers and schedulers to support reporting and workflow requirements.

• Built Lightning Web Components to enhance opportunity tracking and process visibility.

• Designed reports and dashboards to monitor pipeline performance, service metrics, and operational KPIs.

• Integrated Salesforce with CTI systems to enable call tracking and real-time Service Console workflows. EDUCATION

University of New Have-n Master’s degree in Business Analytics Connecticut Aug 2023 – Dec 2024

• Applied analytics, SQL, and data modeling techniques to business and CRM-related use cases

• Strengthened data-driven decision-making relevant to Salesforce reporting, dashboards, and automation.

• Completed projects focused on forecasting, KPI tracking, and operational performance. Visvesvaraya Technological University Bachelor’s in Mechanical Engineering Aug 2016 – May 2020 PROJECTS

Salesforce Sales Cloud Implementation REST

• Customized Leads, Accounts, and Opportunities to support enterprise sales workflows.

• Implemented validation rules, approval processes, and automation to improve data quality.

• Developed Apex logic for lead assignment, opportunity stage updates, and revenue calculations.

• Built Lightning Web Components to improve usability and user adoption.

• Created reports and dashboards to track pipeline health, conversion metrics, and forecast accuracy.

• Supported REST-based integrations to improve data flow and system reliability. Business Analytics Projects (Master’s Program)

• Analyzed large datasets to identify performance trends and support business decision-making.

• Designed KPI dashboards and analytical reports aligned with sales and operations use cases.

• Applied SQL and statistical techniques for forecasting and performance analysis.

• Strengthened analytical skills directly applicable to Salesforce reporting and automation design. CERTIFICATIONS

Salesforce Certified Platform Developer I - (ID: 7166012) Salesforce Certified Administrator - (Expected: Jan-2026) SUMMARY

Salesforce Admin & Developer with 4+ years of experience delivering Sales and Service Cloud solutions across Financial Services and Healthcare domains. Strong expertise in Salesforce configuration, security, Flow-based automation, and custom development using Apex and Lightning Web Components. Proven ability to translate business requirements into scalable CRM solutions, supported by strong reporting and dashboarding skills. Holds a Master’s degree in business Analytics, strengthening data-driven decision-making, automation design, and operational insights within Salesforce environments.

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