Environmental Services Lead - Hospital Operations Leader
Resume:
Mesa, AZ
*********@*****.***
Ty-Jae Riley
EXPERIENCE
Banner Baywood Medical Center Mesa, AZ - Environmental Services Lead
November 2024 - Present
● Ensures that staffing plans are carried out properly, and that all areas of the hospital/facility are staffed appropriately. With supervisor, plans completion of hospital wide projects, ensures consistent service delivery standards in all aspects of the Environmental Services and Linen operations. Gives input to supervisor on quality and timeliness of work performed by environmental services staff.
● Performs cleaning functions in patient rooms, specialty areas and common areas.
● Works closely with supervisor to train and retrain, recruit, retain and develop the Environmental Services team members, fostering a culture that reflects the core values and operational policies of our department and the company.
● May supervise staff in the absence of the Environmental Services leader. Makes work assignments and responds to immediate needs by moving staff to various areas of facility as needed. Moves furniture and sets up rooms for meetings and special functions.
● Assists supervisor in performing Quality Assurance Inspections for review and correction of deficiencies.
● Distributes linens and supplies as needed; takes inventories in assigned areas.
● Works independently with general supervision. Department responsibility only. Customers include staff, patients, visitors, physicians and vendors. Oversees daily activities of a team of Environmental Services Associates. Makes staffing assignments in absence of supervisor; coordinates cleaning projects as assigned, assists with on-the-job training, provides input to performance evaluations. Kids R' Our Future Chandler, AZ - Assistant Teacher March 2020 - April 2024
● Facilitated Staff Breaks: Provided coverage for breaks, ensuring continuous operation and support for other staff members.
● Managed Classroom Operations: Opened and closed classrooms, maintaining a structured and organized environment.
● Supported Infant Care: Assisted infants with nap transitions, tummy time, diaper changes, and feeding routines.
● Greeted Parents: Welcomed parents at the front office during drop-off and pick-up times, ensuring a positive and efficient experience.
● Ensured Classroom Sanitation: Conducted thorough cleaning and sanitization of all classroom items to maintain a healthy environment.
● Performed Errands: Completed various errands for staff or the daycare as needed, supporting overall operational efficiency.
● Led Activities: Directed music and story time sessions, engaging children and fostering a stimulating learning environment.
● Provided Individualized Attention: Offered attentive, one-on-one care to meet the specific needs of each child.
Greystar Real Estate Phoenix, AZ - Leasing Agent
February 2022 - March 2022
● Managed Communication: Responded to phone inquiries regarding property details from current tenants and prospective leads.
● Coordinated and Conducted Tours: Scheduled appointments for property tours and provided guided tours as needed.
● Addressed Inquiries: Actively listened to and addressed concerns and questions from current, former, and prospective tenants.
● Handled Documentation: Processed and led necessary forms related to property management.
● Utilized Software Tools: Used Greystar Software daily to perform a range of property management tasks efficiently
Learn N Play Phoenix, AZ — Assistant Teacher
August 2019 - January 2022
● Provided Staff Coverage: Facilitated relief breaks for staff members to ensure continuous operation and support.
● Managed Daycare Operations:Oversaw the opening and closing procedures of the daycare, ensuring a smooth and secure environment.
● Supported Nap Transitions: Assisted children with transitioning to naptime, fostering a calm and restful environment.
● Developed and Implemented Lesson Plans: Created and executed lesson plans focused on sensory and motor skills development.
● Assisted with Potty Training: Supported children through the potty training process with patience and encouragement.
● Greeted Parents: Welcomed and assisted parents during drop-o and pickup times at the front office, ensuring positive interactions.
● Ensured Classroom Sanitation: Conducted thorough sanitization of all classroom items to maintain a clean and healthy environment.
● Performed Staff Errands: Completed various errands for staff or the daycare as needed, supporting daily operations.
● Led Educational Activities: Directed music and Storytime activities, engaging children and enhancing their learning experience.
● Provided Individualized Care: Maintained attentiveness to each child's unique needs during one-on-one interactions.
EDUCATION
Primavera Online, Phoenix AZ — High School Diploma Online 2019
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