People-Focused Operations Leader and Coach

Encouraging manager and analytical problem-solver with talents for

team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

PROFESSIONAL SUMMARY

PSSI Packers Sanitation Services - Site Manager

Miami Ok. • 04/2017 - 05/2025

AAA Fence - Owner/Operator

Oklahoma City • 08/2008 - 09/2013

WORK HISTORY

• Oversaw all daily office operations and equipment maintenance.

• Assumed responsibility for personnel deployed to work site. Oversaw employee attendance record, handled payroll, and ordered new materials for sites.

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Coordinated site investigations, documented issues, and escalated to executive teams.

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• Interviewed, hired, and trained new workers.

• Inspected cleanliness of common areas and offices. Maintained records and logs of work performed and materials and equipment used.

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Complied with safe operating practices and assessed operational procedures against best practices.

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Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.

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Conducted thorough risk assessments to proactively address potential issues before they escalated into costly problems.

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Conducted comprehensive training programs for new hires, ensuring high level of competency and adherence to safety standards.

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Implemented cost-saving measures, identifying areas for improvement in material procurement and labor utilization.

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Oversaw budget management, consistently delivering projects within allocated financial resources.

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Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

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Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.

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SKILLS

• Strategic planning

• Operations management

• Project Management

• OSHA compliance

• Dependable and Responsible

• Analytical and Critical Thinking

• PPE Compliance

• Problem-Solving

• Attention to Detail

• Excellent Communication

• Training and mentoring

Norman High

Norman Oklahoma • 03/1989

I dropped out of school to go to work to

support my family. Went and obtained my

GED later.

EDUCATION

CERTIFICATIONS

Certified [Fork lift Operator], [PSSI] -

[2017-2025]

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• Scissor Lift/ Training - 2017-2025

ROBERT OEHLER E: **************@*****.***

P: 918-***-****

A: Miami, Oklahoma 74354

WWW: Bold Profile

AAA Fence - Foreman / Crew Leader

Oklahoma City • 01/1988 - 01/2008

Managed daily operations, ensuring high-quality service and customer satisfaction.

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Oversaw project planning and execution, coordinating resources to meet deadlines.

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Trained new employees on installation techniques, safety protocols, and customer service standards.

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• Managed day-to-day business operations.

Increased customer satisfaction by providing high-quality services and timely communication.

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Consulted with customers to assess needs and propose optimal solutions.

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Ensured timely completion of projects with effective time management and prioritization of tasks.

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Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.

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Managed scheduling and logistics for multiple concurrent fencing projects to optimize resource allocation.

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Resolved client concerns promptly, enhancing customer satisfaction and fostering repeat business.

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Inspected completed work to verify quality standards and compliance with criteria.

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