Versatile Customer Service Professional with Remote Experience
Resume:
Christina Jordan
**** ******** ***** ********* *. West Palm Beach, FL 33415
***************@*****.***
561-***-****. DoB: 03171983
Highly dependable and intelligent professional looking to sharpen and utilize the transferable skills I have acquired over many years of providing customer-based services and warehousing. Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Professional Experience
Pelican investment holdings LLC 09/02/2024 - present Remote screener for Auto Service Department for vehicle warranties
• work remotely m-f 10am-6pm on laptop with headset from home I have strong wifi. I'm punctual & dependable
Soliciting auto warranty extension and home warranty extension for customers nationwide 600 wk plus commission
*’Average 800 to 1500 week… The Top sales rep remotely Denny's Restaurant 01/23 - 03/24 Server
• Greeted guests and provided menus.
• Provided excellent customer service to ensure satisfaction.
• Assisted in training new servers.
• Prepared drinks according to standard recipes.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. •
• Took orders from customers accurately and in a timely manner.
• Checked food before serving it to customers.
• Delivered food orders promptly and courteously.
• Monitored dining room for cleanliness and proper set-up at all times.
• Responded efficiently to guest inquiries and complaints in a professional manner. •
• Ensured that each guest was served courteously, quickly, and efficiently.
• Accurately recorded orders on cash register and point-of-sale system.
• Maintained records of transactions made during shift as required by law or company policy. •
• Performed opening and closing duties such as setting up the dining area, restocking supplies.. •
• Handled money transactions accurately while following company procedures for handling cash payments.
• Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
• Followed health safety guidelines when preparing and serving food products.
• Communicated effectively with kitchen staff regarding customer allergies or special requests. •
• Upheld high standards of sanitation in accordance with health department regulations. •
• Conducted regular inventory checks to maintain adequate levels of necessary supplies. •
• Stayed informed about daily specials, new menu items, promotions.
• Provided exceptional service to high volume of daily customers.
• Operated POS terminals to input orders, split bills and calculate totals.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
• Communicated with hosts, bussers and kitchen staff to prepare for and serve customers. •
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Greeted customers, answered questions
Patio Grill 05/20 - 05/22 Server
• Greeted guests and provided menus.
• Provided excellent customer service to ensure satisfaction.
• Assisted in training new servers.
• Prepared drinks according to standard recipes.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. • Took orders from customers accurately and in a timely manner.
• Checked food before serving it to customers.
• Delivered food orders promptly and courteously.
• Monitored dining room for cleanliness and proper set-up at all times.
• Responded efficiently to guest inquiries and complaints in a professional manner. • Ensured that each guest was served courteously, quickly, and efficiently.
• Accurately recorded orders on cash register and point-of-sale system.
• Maintained records of transactions made during shift as required by law or company policy. • Performed opening and closing duties such as setting up the dining area, restocking supplies.. • Handled money transactions accurately while following company procedures for handling cash payments.
• Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
• Followed health safety guidelines when preparing and serving food products.
• Communicated effectively with kitchen staff regarding customer allergies or special requests. • Upheld high standards of sanitation in accordance with health department regulations. • Conducted regular inventory checks to maintain adequate levels of necessary supplies. • Stayed informed about daily specials, new menu items, promotions.
• Provided exceptional service to high volume of daily customers.
• Operated POS terminals to input orders, split bills and calculate totals.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
• Communicated with hosts, bussers and kitchen staff to prepare for and serve customers. • Displayed enthusiasm and knowledge about restaurant's menu and products.
• Greeted customers, answered questions and recommended specials to in Ja Construction Inc 09/01 - 07/24 Estimating Manager
• Analyze business or financial data
• Confer with personnel to coordinate business operations
• Estimate costs of goods or services
• Confer with others about financial matters
• Assess the cost effectiveness of products, projects, or services.
• Reviewed customer drawings and specifications to provide accurate cost estimates. • Developed and implemented processes to ensure accuracy of estimates.
• Provided guidance and mentorship to junior estimators.
• Negotiated terms and conditions with vendors and subcontractors materials or services required project.
• Created reports on current and projected costs for management review.
• Analyzed historical data to identify trends in estimating costs.
• Ensured all estimate documents were organized, up-to-date, and compliant with contractual requirements.
• Reviewed contracts for compliance with company policies regarding pricing, payment terms. • Evaluated bids from contractors, suppliers, and subcontractors for accuracy and completeness. Education
GED 01/99 High School - All
• Graduated 1999 with G. E. D
Seminole State college 01/07 - 08/08 Architecture Engineering - N/A
• Completed 2 semesters
Key Skills
• Greeted guests and provided menus.
• Provided excellent customer service to ensure satisfaction.
• Assisted in training new servers.
• Prepared drinks according to standard recipes.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. • Took orders from customers accurately and in a timely manner.
• Checked food before serving it to customers.
• Delivered food orders promptly and courteously.
• Monitored dining room for cleanliness and proper set-up at all times.
• Responded efficiently to guest inquiries and complaints in a professional manner. • Ensured that each guest was served courteously, quickly, and efficiently.
• Accurately recorded orders on cash register and point-of-sale system.
• Maintained records of transactions made during shift as required by law or company policy. • Performed opening and closing duties such as setting up the dining area, restocking supplies.. • Handled money transactions accurately while following company procedures for handling cash payments.
• Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
• Followed health safety guidelines when preparing and serving food products. • Communicated effectively with kitchen staff regarding customer allergies or special requests. • Upheld high standards of sanitation in accordance with health department regulations. • Conducted regular inventory checks to maintain adequate levels of necessary supplies. • Stayed informed about daily specials, new menu items, and promotions.
• Provided exceptional service to high volume of daily customers.
• Operated POS terminals to input orders, split bills and calculate totals.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
• Communicated with hosts, bussers and kitchen staff to prepare for and serve customers. • Displayed enthusiasm and knowledge about the restaurant's menu and products. • Greeted customers, answered questions and recommended specials to in
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