Versatile Banking & Hospitality Professional with Sales Focus
Resume:
Karrigan Powell
Baton Rouge, LA *****
********.******@*****.***
Authorized to work in the US for any employer
Work Experience
Personal Banker
City National Bank & Trust-Oklahoma City, OK
March 2025 to August 2025
Assistant Customers in Lobby & in Drive-Thru
Creating & maintenancing accounts
Distributing money
• Developed and maintained strong relationships with clients.
• Managed a portfolio of XX high net worth clients, providing personalized financial advice and solutions
• Analyzed financial statements, credit reports, and other relevant documents to assess the creditworthiness of loan applicants
• Provided comprehensive financial planning services to clients, including retirement planning, investment strategies, and risk management
• Achieved sales targets by cross-selling banking products such as savings accounts, credit cards, and insurance policies
• Assisted clients with account opening procedures, ensuring compliance with regulatory requirements
• Maintained up-to-date knowledge of industry trends, market conditions, and regulatory changes affecting the banking sector
• Led training sessions for new employees on banking products/services and customer service best practices
Server
Industry Gastro Lounge-Oklahoma City, OK
December 2024 to June 2025
Delivered prompt, friendly, and attentive service to guests in a high-energy sports bar environment. Accurately took food and beverage orders, entered them into the POS system, and ensured timely delivery from the kitchen and bar.
Managed multiple tables efficiently during peak hours while maintaining excellent customer satisfaction. Recommended menu items and promoted drink specials to boost sales and enhance the guest experience.
Handled cash, credit card, and tab transactions accurately while balancing daily receipts. Maintained knowledge of rotating beer selections, cocktails, and food menu items to answer guest questions confidently.
Sales Associate
Victoria's Secret-Oklahoma City, OK
June 2024 to March 2025
• Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
• Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
• Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
• Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed
• Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
• Maintained a clean and organized work environment to enhance the shopping experience for customers
• Effectively communicated promotions, discounts, and special offers to customers at the point of sale
• Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
• Recognized as a top performer within the sales team for consistently meeting or exceeding sales quotas on a monthly basis
Sales Associate
Forever 21-Oklahoma City, OK
March 2023 to March 2024
• Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
• Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
• Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
• Maintained a clean and organized work environment to enhance the shopping experience for customers Sales Associate
Tillys-Oklahoma City, OK
May 2021 to September 2021
• Recognized as a top performer within the sales team for consistently meeting or exceeding sales quotas on a monthly basis
• Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
• Effectively communicated promotions, discounts, and special offers to customers at the point of sale Beverage Server
OAK TREE COUNTRY CLUB-Edmond, OK
Provided friendly, high-quality customer service to golfers throughout the course, ensuring a positive guest experience.
Operated and maintained the beverage cart, including stocking, cleaning, and organizing products for efficient service.
Processed cash and card transactions accurately while managing a mobile point-of-sale system. Promoted and upsold beverages, snacks, and merchandise to increase daily sales revenue. Communicated professionally with players and staff, maintaining a welcoming and upbeat attitude at all times.
Monitored inventory levels and reported restock needs to management. Balanced speed, attention to detail, and customer engagement in a fast-paced outdoor environment. Assisted in course events and tournaments, coordinating with the clubhouse and event staff for seamless service.
Ensured cart safety and cleanliness while adhering to all golf course policies and brand standards Education
Liberal Arts & Sciences (Associate's degree)
Seminole State College-Seminole, OK
August 2022 to May 2024
Upper secondary education
High school diploma or GED
Skills
• Sales
• Retail Sales
• Upselling
• Windows
• Microsoft Office
• Organizational Skills
• Cashiering
• Time Management
• Financial sales
• English (10+ years)
• Cash Handling
• Microsoft PowerPoint
• Handling customer inquiries
• Administrative experience
• Microsoft Outlook
• Merchandising
• Computer operation
• POS
• Stocking
• Negotiation
• Attention to detail
• Microsoft Word
• Communication skills
• Banking (Less than 1 year)
• Microsoft Excel
• Computer skills
• Patient interaction
• Sales experience within retail
• Technical Proficiency
• Money orders
• Customer Service
• Balancing cash drawers
Contact this candidate