Experienced Insurance & Risk Management Leader

ROBERT COSTON

*******@*******.*** ● 248-***-****

Director/Vice President ● Property and Casualty Producer ● Risk Management Licensed Property and Casualty Broker with over 25 years of experience managing account portfolios consisting of up to $20M in premiums. Hands-on operations manager, leading production teams to success in risk and insurance management. Accomplished C-level manager with strong background in consulting and business development. Skilled insurance expert on workers compensation and casualty insurance for large employers.

Proven areas of expertise include business development, client relationship management, strategic planning, operation management, risk evaluations, insurance program design, management efficiencies, employer exposures, and workers compensation.

PROFESSIONAL EXPERIENCE

Doyle & Ogden Insurance, Greater Grand Rapids, Michigan, 2016 – Present TRANSPORTATION DIVISION LEAD

As a leader in the insurance industry, I have provided insurance and risk management solutions for the transportation industry for over 25 years. My operational experience in the trucking industry provides unique insights into challenges and issues facing owners in the transportation field. This combination of experience in the insurance and transportation sector benefits clients as I develop solutions for mitigating risk to meet company objectives and improve the trucking industry.

• Develop and manage Transportation Department, generating $1.1M in revenue

• Personally produce $582K in revenue with commercial and transportation risk

• Retention at 97% while maintaining department efficiencies

• Develop and maintain productive relationships with insurance carriers

• Recognized with numerous production awards

HazardCoach.com, Midwest/Michigan, 2012 – 2015

FOUNDER

Provide risk management solutions and insurance programs for employers in the Midwest and Michigan. Navigate complex liability exposures for employers while supporting shareholder appetite for risk. Consult with employers and staffing companies. Identify competitive companies, evaluate risk concerns for possible mergers, and follow-through to successful acquisitions.

• Supply custom solutions and services to support cost of mitigating risk

• Present insurance strategies to local, national, and international businesses

• Offer staffing and alternative staffing expertise

• Provide insurance expertise, customer service, individual solutions, claims management, and long- term partnerships

Risk Transfer, Inc, Orlando, FL, 2010 – 2012

VICE PRESIDENT

Increased market share in the Midwest/Michigan markets by offering analytical capabilities and industry knowledge to create custom solutions to minimize cost of risk while maximizing profit potential.

• Presented risk transfer programs, products, and services to targeted prospects

• Managed growing book of $5.5M of national and alternative staffing accounts

• Attended national conferences to establish professional relationships with top management of targeted prospects – realizing over $1M in annualized premiums

• Wrote accounts with national and international exposures Korthase Flinn Insurance and Financial Services, Petoskey, MI, 2007 – 2010 EXECUTIVE VICE PRESIDENT – Commercial Insurance Division Managed operation, growth, and profitability of the commercial property and casualty department. Supervised personnel, providing training and guiding them in reaching their professional objectives. Named Vice President after stabilizing company post-buyout by formalizing direction of the commercial department and reestablishing client relationships.

• Achieved 97% customer retention by developing and implementing renewal strategies

• Continued to increase commission revenue as well as contingency income

• Established sales culture using the “Wedge” sales process

• Created workers compensation program for local businesses, sponsored by the Chamber of Commerce

• Established and maintained production growth goals and profitable relationships with carriers

• Developed niche marketing platforms to support producers’ experience and relationships while maximizing incentive program to increase cross-selling opportunities Protective Insurance Agency, Inc, Rochester, MI, 1990 – 2007 DIRECTOR OF OPERATIONS/CEO

Acquired main street agency and managed all facets of operation. Transformed agency platform into a specialized casualty broker by developing products for risk that previously had limited access to carriers and risk solutions. Sold agency to Brown and Brown and relocated to Northern Michigan.

• Produced and managed portfolio of accounts of $7M+ in premiums

• Produced middle market and large accounts using complex loss sensitive and risk financing products

• Developed mass-marketing platforms for niche markets

• Initiated and realized acquisitions

EDUCATION / COURSEWORK

Lawrence Technology University, Southfield, MI – CPCU Courses Annual presentation to graduating Architect students – Risk Management Strategies and E&O Exposures Sales Management Courses

Polestar Producer Course

PROFESSIONAL MEMBERSHIPS / AFFILIATIONS

President Award, MCIM Insurance Company

Board Member, Michigan Staffing Association

Active Member, Government Affairs Committee, Petoskey Chamber of Commerce Little League Coaching Staff, Petoskey, MI

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