Senior Data Analyst - Project Delivery & CRM Systems

RADHA G

G- Mail : *************@*****.***; Mobile: 766-***-****

Senior Professional - Data Analyst, Project Delivery, RCM, SRM, CRM, Report Analysis

P R O F I L E S U MM A R Y

Over 13 years of rich in Data Analyst experience in data gathering and analysis across diverse industries as usual business operating model implementation, upgrades, production support, testing, designing and effecting data compliance committed to enhancing data quantity strategic research initiatives and informed decision making. K E Y S K I L L S

Data Quality Analysis

Process Simplification of project

Healthcare Management

Project Design & Implementation Compliance Report. Supply Chain Management Order Management Customer Relationship Management Team Management W O R K E X P E R I E N C E

Since Feb’2012 with government sector of Madurai Panchayat Union Office of Database Administrator as well as team handling with supervisor Key Result Areas:

• Supervised quality and completeness pull the data through SQL data basis method.

• Collaborated with the project team in solution development and implementation.

• Created and reviewed functional test cases and payment reconciliation, inventory management.

• Co-ordinated the preparation of manuals and training materials.

• Leading a team of 100 data Entry operators; promoting a strong culture of Analytical and Data Modelling

• Conducting requirements training sessions and developing best practices for the data Entry Operators. Accomplishments:

• Single-handedly implemented a Regulatory Report System for Madurai to enable legal Report in Social Economic Case Census.

Dec’2013 to 2015 with Billing Executive in Access Healthcare Chennai Key Result Areas:

• Managed project activities such as requirement gathering, patient details and analysis denial management.

• Prepared test plans for the testing team and performed user acceptance testing in the Physician Billing

• Got best performer recognition from ZED circle in Payment posting.

• Facilitating requirement of details and other requirements of clinical documentation as part of global standards.

• Actively participated in throughout quality process Zero Defect Culture through ZED Program. Accomplishments:

• Single-handedly implemented a Regulatory Report of Worldwide Region of quality Report

• Got More Awards as Customer Centric from Stakeholder and Paramount Achievement etc.

• Certification acknowledges outstanding services to the clinical Report report analysis.

• Single-handedly implemented a Regulatory Report of Worldwide Region in SAP

• All Awards in based on the extraordinary contribution towards Zero Defect ZED in Power BI Mar 2015 to 2023 with Data Collection Specialist in HP Chennai Key result Areas:

• Managed project activities such as requirement gathering details of SAP and S4 HANA application.

• Analyzed user requirements, performed impact analysis, and communicating data for worldwide region.

• Manage customer ledger up to date information about the overdue items according to KPI's

• Experienced on OTC end to end process with special focus on cash application, dispute, management collection, customer service, billing of material management.

• Collaborate with external vendors to fulfill data collection requirements effectively. Managed of communication via phone, email, share point for third party vendors, data processing and financial institutions.

• Monitor dashboard, respond the application and network alerts and manage ticket queue.

• Create standard document for operating procedures (SOP) for product or services.

• Gather and analyze data from various sources to support research initiatives.

• Develop and implement comprehensive marketing strategies to drive user (seller/buyers/service partners) acquisitor, engagement, wind retention for the web portal. Accomplishments:

• Single-handedly implemented a Regulatory Report of Worldwide Region of compliance Report.

• Got More Awards as Customer Centric from Stakeholder and Paramount Achievement etc.

• Certification acknowledges outstanding services to the report analysis.

• A passion for continuous learning impediment and staying current with industry best practices. All Awards in based on the extraordinary contribution towards Zero Defect ZED in DQA.

• Developed and managing the settlement of swap cash flows, associated with OTC products, including, quarterly fees, upfront fees, coupon and premiums.

• The major role blends analysis, operations and strategic problem solving and drive performance through back- end decision.

• Participate in special events to promote services and products relevant data. Dec’2023 toMar' 2025 work as Data Analyst with business operation in NRT Globalbiew at Madurai.

• Managing with group of companies report analysis with help of tools like Odoo software.

• Established and maintained strong customer relationship provided by superior service in NCDFI market.

• Development and implemented strategies to the efficiency of bidding in NCDFI portal.

• A high performing engaged team that meets or exceeds expected outcomes in order fulfillment.

• develop and maintain deep proactive relationships with all business partners.

• Developed and implemented data collection protocols to enhance data accuracy and compliance.

• Facilitate seamless on boarding process for buyers and service providers ensuring a smooth and hassle-free experience through the field team.

• explore and manage partnership opportunity to enhance platform reach and functionality.

• Identified changes to assortment distribution and marketing using and financial analysis. Achievements

• Increased insturional ownership by 18% through strategic investor outreach.

• Reduced portfolio volatility by 15 % during market downturns using risk managing techniques.

• Improve client portfolio performance by 20% through refined investment strategies.

• Develop and oversee the creation of engaging content for the website Mobile App. social media and other marketing materials.

• Business proposal Aimed at investors focus on highlighting the experience in financial analysis. Business development and communication skills.

Nov'2025 working as Senior Account Management in Sutherland.

● Handling order entry and all disputes in order to cash. S K I L L S E T

Operating Systems : Microsoft Office,statistical analysis, and financial modelling, Excel macro development Database : Oracle, MS Access, SQL server 2000, DBA Integrations and Tools : Project done by ASP and VB.Net, Powe BI E D U C A T I O N

BCA (Bachelor of Computer Application) From Karnataka University in 2009 MCA (Master of Computer Application) From Madurai Kamaraj University in 2012 P R O F E S S I O N A L C E R T I F I C A T I O N S State Level Technical Symposium – “Medical Records” Project Simplification - Web Development of “Blood Donor Registration” P E R S O N A L D E T A I L S

o Contact Address : No- 30 MAS ILLAM GADHINAGAR

o Date of Birth : 24th Jun 1989

o Language Known : Tamil, English, Hindi, Kannada

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