Office Administration Professional with 10+ Years Experience

KARA YBARRA

Austin, Texas ***** • ************@*****.*** • 512-***-****

QUALIFICATIONS SUMMARY

Talented and resourceful professional bringing 10+ years of experience in office administration and proven ability to work with multiple interruptions and prioritize various tasks in a fast-paced environment.

Information Management: Well-developed ability to utilize business technologies to track client, vendor, and stakeholder data and effectively present this data to necessary professionals.

Customer Service: Active listener, customer-focused, well-organized with a combination of technical and business knowledge to guide project planning and implementation to meet client needs.

Key Strengths: Ability to quickly adapt to changing work situations. Strong analytical skills with a focus on streamlining work processes. Effectively communicate with management to resolve problems. PROFESSIONAL SUMMARY

Austin, Texas

Operator [with Medical Administrator Duties] (11/2012 – 03/2025) pare daily reports, phone records, and compose fax and email correspondences. Manage and maintain over 100 physician on-call calendars. Ensure the accuracy and preserve the integrity of confidential patient records by collecting, entering, and managing doctor/patient data. First link with patients as they contact their doctor after hours. tributions:

Recognized as one of the company’s fastest phone operators by management. CREDNOLOGY INC., Houston, Texas

ptionist (4/2009 – 11/2011)

aspects of administrative duties to include drafting and submitting daily reports greeting and directing visitors, and answering phones. Directed all mail and essential documents accurately and promptly to the appropriate personnel. Managed office calendars, strategically coordinating client meetings, and appointments. tributions:

Increased management confidence through consistent record-keeping of confidential customer information.

EDUCATIONAL BACKGROUND

NITY COLLEGE, Houston, Texas

rtificate in Child Development (2006)

OOL - POLYTECHNIC INSTITUTE, Houston, Texas

ficate in Word Processing and Spreadsheet Operations (1997) H SCHOOL, Houston, Texas

94)

COMPUTER PROFICIENCIES

Outlook, Word, Excel, Access, and PowerPoint; QuickBooks

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