EDUCATION
• Masters in Computer Science from University of Texas at Arlington
CERTIFICATION
• Salesforce Certified Platform Developer I & II
• Salesforce Certified Administrator
• Salesforce Certified Application Architect
CAREER OBJECTIVE
• Salesforce Developer with 4+ years of experience delivering scalable, secure, and high-performance enterprise solutions on the Salesforce Platform.
• Proficiency in Apex (Triggers, Classes, Batch Apex, Queueable Apex, Scheduled Apex), Lightning Web Components
(LWC), Aura Components, and Visualforce for building reusable applications.
• Strong proficiency in SOQL, SOSL, Data Modeling, Custom Objects, Object Relationships, and performance optimization within Salesforce Governor Limits.
• Proven experience integrating Salesforce with external systems using REST APIs, SOAP APIs, MuleSoft, Middleware Platforms, and OAuth 2.0 for secure authentication.
• Advanced experience with Salesforce DX, Git, GitHub/GitLab, and CI/CD pipelines using Jenkins, ANT Migration Tool, and Salesforce deployment automation.
• In-depth knowledge of Sales Cloud, Service Cloud, Experience Cloud (Communities), and Commerce Cloud (SFCC) to deliver end-to-end CRM and e-commerce solutions.
• Strong background in declarative development using Salesforce Flows, Process Builder, Workflow Rules, Lightning App Builder, and Approval Processes for business automation.
• Expertise in UI/UX development using HTML, CSS, JavaScript, jQuery, Salesforce Lightning Design System (SLDS), and Aura/LWC Frameworks to create responsive user interfaces.
• Strong experience in Agile/Scrum methodologies using JIRA, Confluence, and participating in Sprint Planning, Code Reviews, and Mentoring junior developers.
• Proven ability in Requirements Analysis, Debugging, Performance Tuning, Best Practices Implementation, and delivering insights through Salesforce Reports and Dashboards. RELEVANT SKILLS
• Salesforce Development & Frameworks: Apex, Aura Components, Lightning Web Components (LWC), Visualforce Pages, Lightning Components, Custom Lightning Pages, Salesforce Platform Events, Apex Web Services
• Data Management & Querying: SOQL, SOSL, Data Modeling, Custom Objects, Custom Fields, Object Relationships, Record Types, External Objects, Big Objects
• Integration & APIs: REST APIs, SOAP APIs, MuleSoft, Middleware Integrations, OAuth 2.0, Named Credentials, Platform Events, Outbound Messaging, Third-Party Integrations
• DevOps, Version Control & Deployment: Salesforce DX, Salesforce CLI, Git, GitHub/GitLab, CI/CD Pipelines, Jenkins, ANT Migration Tool, Change Sets, Release Management
• Development Tools & IDEs: VS Code, Eclipse IDE, Workbench, Postman, Salesforce Developer Console
• UI/UX Technologies: Salesforce Lightning Design System (SLDS), HTML, CSS, JavaScript, jQuery, Responsive Design, Accessibility (WCAG)
• Automation & Configuration: Salesforce Flows, Process Builder, Workflow Rules, Approval Processes, Validation Rules, Page Layouts, Tabs, Reports and Dashboards
• Testing, Debugging & Quality Assurance: Apex Test Classes, Unit Testing, Code Coverage, Salesforce Debug Logs, Performance Optimization, Governor Limits Management Maddikunta Sirisha
Salesforce Developer
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• Salesforce Clouds & Collaboration: Sales Cloud, Salesforce CPQ, Service Cloud, Experience Cloud (Communities), Omni- Channel, CTI Integration, Case Management
• Mobile & Commerce: Salesforce Mobile SDK, Salesforce1 Mobile App, Custom Mobile Apps, Salesforce Commerce Cloud
(SFCC), SFCC APIs, Storefront Customization
• Agile & Project Management: Agile/Scrum, Kanban, JIRA, Confluence, Sprint Planning, Code Reviews, Stakeholder Collaboration
RELEVANT EXPERIENCE
Senior Salesforce Developer - Bank of Montreal
Chicago, Illinois, USA - Jul 2025 to Current
Objective: The Bank of Montreal (BMO), is a major Canadian chartered bank with global operations, offering a wide range of financial services. I build solutions in Salesforce.com leveraging Force.com, VisualForce, APEX, Lightning Web Components, Web Services, and APIs.
Responsibilities:
• Designed, developed, and customized enterprise-grade Salesforce applications using Apex, Lightning Web Components (LWC), Aura Components, and Visualforce to support retail banking, commercial banking, and customer relationship management workflows.
• Architected and implemented complex Apex Classes, Triggers, Batch/Queueable Apex, and Apex Web Services to meet business requirements related to customer onboarding, account servicing, risk assessment, and compliance processes.
• Built and optimized Salesforce Reports and Dashboards to deliver real-time insights into customer engagement, operational KPIs, sales performance, and regulatory reporting for business and leadership stakeholders.
• Integrated Salesforce with enterprise banking systems using REST APIs, SOAP APIs, MuleSoft, and Middleware platforms, enabling secure and reliable data exchange with core banking, payment, and CRM systems.
• Leveraged Sales Cloud and Service Cloud to enhance customer service operations, case management, lead lifecycle management, and relationship tracking, improving overall customer experience and service efficiency.
• Implemented robust CI/CD pipelines using Salesforce DX, Salesforce CLI, Git, and Jenkins, automating deployments across environments while ensuring version control, release stability, and audit compliance.
• Applied advanced SOQL and SOSL optimization techniques, governor limit management, and performance tuning to support high-volume banking transactions and ensure system scalability and reliability.
• Ensured platform quality and security by developing comprehensive Apex Test Classes, performing unit testing, debugging using Salesforce Debug Logs, and enforcing code coverage and Salesforce best practices.
• Designed secure integrations using OAuth 2.0, Named Credentials, and role-based access controls to protect sensitive financial and customer data, aligning solutions with banking security and regulatory standards.
• Collaborated with cross-functional teams including business analysts, DevOps, QA, and product owners in Agile/Scrum environments, contributing to solution design, code reviews, mentoring junior developers, and continuous platform improvement.
Salesforce Developer - Motorola Solutions
Chicago, Illinois, USA - Aug 2024 to May 2025
Objective: Motorola Solutions, Inc. is an American technology company that provides safety and security products and services. Supported cross systems integrations across native Salesforce eco system and other cloud technologies including AWS
Responsibilities:
• Designed, developed, and enhanced enterprise Salesforce applications using Lightning Web Components (LWC), Aura Components, Apex, and Salesforce Lightning Design System (SLDS) to deliver secure, scalable, and user-friendly solutions supporting mission-critical business operations.
• Architected and implemented complex backend logic using Apex (Batch, Queueable, Scheduled) and Salesforce Flows to automate high-volume transaction processing, system workflows, and data reconciliation while ensuring performance optimization and governor limit compliance.
• Integrated Salesforce with external enterprise systems and cloud platforms using REST and SOAP APIs, MuleSoft, OAuth 2.0, and AWS services (Lambda, API Gateway, S3) to enable secure, real-time data synchronization and extensible system architecture.
• Led large-scale data migration and data management initiatives using Salesforce Data Loader, ETL processes, and optimized SOQL/SOSL, ensuring data accuracy, integrity, and efficient processing across distributed systems.
• Implemented end-to-end CI/CD pipelines using Salesforce DX, Salesforce CLI, Git, and Jenkins, automating deployments, improving release reliability, and supporting rapid development cycles in Agile environments.
• Collaborated closely with business stakeholders, architects, DevOps, and QA teams in Agile/Scrum settings to gather requirements, conduct code reviews, enforce Salesforce best practices, and deliver secure, high-quality solutions aligned with enterprise and compliance standards.
Salesforce Admin / Developer - Accenture
Banglore, India - Sep 2022 to Jul 2023
Objective: Adevinta is a leading global online classifieds group. Developed and implemented customer service solutions using Salesforce Service Cloud Voice. Leveraged Amazon Connect to provide seamless, efficient, and high-quality customer service experiences.
Responsibilities:
• Designed, developed, and administered scalable Salesforce solutions using Lightning Web Components (LWC), Apex, Salesforce Flows, and Service Cloud to support high-traffic digital marketplace operations, customer support workflows, and business automation.
• Configured and optimized Salesforce Admin features including Custom Objects, Fields, Page Layouts, Record Types, Validation Rules, Approval Processes, and Case Management, ensuring secure, efficient, and user-friendly platform usage across business teams.
• Automated end-to-end business processes using Salesforce Flows, Apex Triggers, and Workflow logic, reducing manual effort, improving data quality, and enabling scalable lifecycle management for listings, user accounts, and transactions.
• Built and maintained advanced Reports and Dashboards to deliver real-time insights into marketplace performance, customer engagement, operational KPIs, and SLA compliance for stakeholders and leadership teams.
• Implemented and managed enterprise integrations and DevOps practices using REST/SOAP APIs, MuleSoft, Heroku, Salesforce DX, Git, and Jenkins, while collaborating in Agile/Scrum environments using JIRA and Confluence to ensure reliable releases and continuous platform improvement. Salesforce Admin - API Holdings
Mumbai, India - Jun 2020 to Aug 2022
Objective: API Holdings Limited is a digital healthcare platform focusing on an integrated, end-to-end business model that addresses the healthcare needs of consumers through technology and fulfilment. Designed and built high-performance applications on the Salesforce.com platform.
Responsibilities:
• Administered and governed the Salesforce platform across various business units, managing user provisioning, role hierarchies, profiles, permission sets, sharing rules, and security controls to ensure data privacy, compliance, and scalable access management.
• Configured and optimized Sales Cloud, Service Cloud, and Experience Cloud (Communities) to support enterprise customer engagement, case management, self-service portals, and cross-functional workflows, improving operational efficiency and user adoption.
• Automated complex business processes using Salesforce Flows, Process Builder, Approval Processes, Validation Rules, and declarative tools, reducing manual effort while enforcing data quality and governance standards.
• Built and maintained executive-level Reports and Dashboards, leveraging optimized SOQL/SOSL, data models, and analytics best practices to deliver real-time insights for leadership, operations, and compliance stakeholders.
• Led data management, integrations, and platform reliability by coordinating data migrations using Data Loader/ETL tools, supporting REST/SOAP API and MuleSoft integrations, implementing SSO/OAuth 2.0, Salesforce Shield, and collaborating with DevOps teams using Salesforce DX, Git, and Jenkins to ensure secure, stable, and compliant releases.