Housekeeping Professional with Guest Service Focus

Nicole French

Modesto, CA *****

**************@*****.***

+1-209-***-****

Authorized to work in the US for any employer

Work Experience

Housekeeper

Nikki's housekeeping-Ceres, CA

January 2019 to Present

• Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests

• Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness

• Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results

• Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction

• Responded promptly to guest inquiries or concerns regarding housekeeping services, resolving issues effectively

• Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe working environment

• Assisted with the training of new housekeeping staff members on proper cleaning techniques and hotel policies

• Inspected rooms after cleaning to ensure all areas were properly sanitized and maintained according to hotel standards

• Developed strong relationships with regular guests through personalized service resulting in XX% increase in positive online reviews

• Followed established safety protocols when handling cleaning chemicals and operating equipment to prevent accidents or injuries

Education

High school

John B. Allard - Turlock, CA

2000

Skills

• Laundry

• Cleaning Experience

• Time Management

• Custodial Experience

• Cooking

• Kitchen Experience

• Home Care

• Food Preparation

• Residential Cleaning

• Commercial Cleaning

• Serving Experience

• Food Service

• Caregiving

• Food Production

• Cash Handling

• Cashiering

• Senior Care

• Meal Preparation

• Medication Administration

Languages

• English - Fluent

• Spanish - Fluent

Additional Information

I'm a hard worker love learning new things quick learner, positive, outgoing, can work by my self and can work with others.

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