Administrative Assistant
Resume:
WHITE CASTLE, LA *****
***************@*****.***
Kimberly Capello
Enthusiastic team player with excellent verbal and written communication and problem-solving skills who has successfully earned promotions and raises on average within a year rewarded by diligent work ethics and superb team-building skills. Well versed in conflict resolution and demonstrates initiative which yields effective results
Skills
Inbound/outbound freight
coordination
Front of house assistant
manager experience
Adheres to health and safety
guidelines
POS(Point of Sales) Systems
Strong leadership and
supervisory skill
Cash handling, bookkeeping
and accounting
Logistics coordination
Appointment scheduling
Sales and upselling
Data entry and CRMs
Inventory management
Digital marketing
Identify needs and upselling
Experience
Self Employed, White Castle — Stay at Home Mother
September 2008 - PRESENT
Stay at home parent of four kids aged 5-15
Excellent time management skills resulting in higher daily productivity
Quick problem-solving skills
Seasoned in handling critical time-sensitive matters in a calm and effective manner
Accounting and data analytics skills required for budgeting and ensuring payable accounts in good standing
Ensures appointments, school work and education duties are completed
Active listening, interpersonal and empathy skills required for conflict resolution and relationship building
Cora Texas Manufacturing, White Castle, LA — Sugar Cane Core Sampler September 2013 - January 2014
Ensure machines accurately calibrated and properly maintained to produce accurate results
Operate heavy machinery including conveyors system and trucks as needed to ensure production needs reached and exceeded goals
Sample and record sugar cane cores using laboratory equipment and data entry software to ensure FDA and company standards met
Conduct routine ground traffic control under direct foreman supervision ensuring proper lane routines
Efficient coordination with inbound/outbound freight ensuring cohesiveness between transportation schedules and deadlines Cafe Du Jour @ The Whistle Stop, Denham Springs, LA — Assistant manager August 2012 - January 2013
Oversee business operations while adeptly directing staff and nurturing customer relations at a historic landmark cafe
Monitor morning prep work/opening and closing duties while ensuring daily reports completed in a timely manner
Organization of all aspects of venue with strong attention to detail to increase client satisfaction and overall positive customer perception
Serve around 40 customers per hour on average in a busy restaurant setting
Responsible for managing stock including perishable food, cleaning supplies, uniforms and utensils
Attentive detail to feedback and complaints
Encompass soft skills necessary for comprehending constructive feedback and setting proper employee expectations
Flexible with scheduling ensuring coverage on short notice The Massage Therapy Centre, Denham Springs, LA — Office Manager September 2007 - March 2008
Greet around 20 new and returning clients per hour on average with a friendly and warm tone
Answer inbound calls regarding appointment bookings and product/service inquiries
Opening and closing duties including laundry, checking equipment and cash handling
Offered food and beverage refreshments to clients upon entering providing a luxurious accommodating experience
Turn on lights, light candles and prepare rooms with hot towels and aromatics. Prepared products for any speciality massage packages
Upselling products and services by identifying and anticipating client needs to maximize value
Assist leadership with promotional ideas for social media and local community marketing
The Baton Rouge Clinic, Baton Rouge, LA — Medical Records Clerk February 2007 - August 2007
Understanding and adheres to HIPAA and privacy laws with regards to medical information requests
Maintained over 4,000 electronic and hard copy medical records, ensuring proper categorization and hierarchy
Utilized EHR (Electronic Health Records) systems to scan patient charts for check-in/check-out procedures
Collaborated with doctors by assigning patient charts and preparing records for visits
Demonstrate leadership by training new hires on policies, procedures and practices
Successfully earned promotion with pay increase within two weeks of employment due to diligent work ethic by efficiently completing previous employee’s duties
Education
Baton Rouge Magnet High School - Baton Rouge, LA — Diploma August 2001 - May 2004 General Studies with honors Certifications
Certified in Microsoft Excel, Word and Powerpoint - 2004 Proficient typing of 65 WPM with 95% accuracy
Awards
High school graduate with a Summa Cum Laude honor and 4.2 GPA
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